Archive:Windows FAQ: Difference between revisions
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{{ | {{Kodi FAQ}} | ||
{{mininav|[[Windows]] }} | {{mininav|[[Windows]] }} | ||
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{{-}} | {{-}} | ||
== General FAQ == | == General FAQ == | ||
: | :{{big| ''See also: '''[[All platforms FAQ]]''' for FAQs that apply to all versions of Kodi.'' }} | ||
{| width="100%" | {| width="100%" | ||
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{{FAQ|1=install|2=update | {{FAQ|1=install|2=update | ||
| BGcolor= | | BGcolor= | ||
| Question= How to install and/or update | | Question= How to install and/or update Kodi | ||
| Answer= | | Answer= | ||
{{main|HOW-TO:Install Kodi for Windows}} | {{main|HOW-TO:Install Kodi for Windows}} | ||
* Simply download Kodi from http:// | * Simply download Kodi from http://kodi.tv/downloads/ and run the installer. | ||
* Do the same to update | * Do the same to update Kodi. All your settings and files will be preserved as they are located in a different place in the [[userdata folder]]. Be sure to make a backup of the [[userdata folder]] when doing updates in case something goes wrong. | ||
}} | }} | ||
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}} | }} | ||
{{FAQ|1=Current_build|2= | {{FAQ|1=Current_build|2=Kodi_Version | ||
| BGcolor= | | BGcolor= | ||
| Question= What version/nightly build/beta of Kodi am I running? | | Question= What version/nightly build/beta of Kodi am I running? | ||
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{{FAQ|1=Tools | {{FAQ|1=Tools | ||
| BGcolor= WhiteSmoke | | BGcolor= WhiteSmoke | ||
| Question= Programs and tools to help with | | Question= Programs and tools to help with Kodi | ||
| Answer= | | Answer= | ||
* For a list of programs and tools to help with | * For a list of programs and tools to help with Kodi, such as renaming files, managing media, file sharing, and more, see '''[[Supplemental tools/Windows]]''' | ||
}} | }} | ||
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| Question= Portable mode | | Question= Portable mode | ||
| Answer= | | Answer= | ||
* If you wish, you may run Kodi in portable mode by adding the ''-p'' switch (in the ''Target field'' after the closing quotation mark) to the shortcut's properties used to launch | * If you wish, you may run Kodi in portable mode by adding the ''-p'' switch (in the ''Target field'' after the closing quotation mark) to the shortcut's properties used to launch Kodi. This will then use the Kodi folder itself as the Home folder, which means scripts, plugins, skins and userdata will be located in the 'portable_data' folder within the Kodi folder. This is useful for running Kodi for Windows off a USB stick for portability. | ||
* You'll have to put the Kodi folder in a place where standard users have write permission (e.g. ''not'' under Program Files) or run the shortcut as admin (even though you're logged in with an admin account). Otherwise you'll get the error message "ERROR: Unable to create application. Exiting." | * You'll have to put the Kodi folder in a place where standard users have write permission (e.g. ''not'' under Program Files) or run the shortcut as admin (even though you're logged in with an admin account). Otherwise you'll get the error message "ERROR: Unable to create application. Exiting." | ||
* You will, however, have to be careful when upgrading to make sure that the [[userdata]] folder you use is not overwritten. | * You will, however, have to be careful when upgrading to make sure that the [[userdata]] folder you use is not overwritten. | ||
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| Question= Upon booting, start Kodi with a delay | | Question= Upon booting, start Kodi with a delay | ||
| Answer= | | Answer= | ||
* When starting Kodi on Windows startup it can be that some sub services weren't started when Kodi is up. To delay Kodi just add the parameter -d X (in the ''Target field'' after the closing quotation mark) to the shortcut's properties used to launch | * When starting Kodi on Windows startup it can be that some sub services weren't started when Kodi is up. To delay Kodi just add the parameter -d X (in the ''Target field'' after the closing quotation mark) to the shortcut's properties used to launch Kodi, with X equal to the startup delay in seconds. | ||
}} | }} | ||
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| Answer= | | Answer= | ||
* '''[http://forum.kodi.tv/forumdisplay.php?f=59 Kodi for Windows specific help forum]''' | * '''[http://forum.kodi.tv/forumdisplay.php?f=59 Kodi for Windows specific help forum]''' | ||
* '''[irc://irc.freenode.org/ | * '''[irc://irc.freenode.org/Kodi #Kodi]''' [[w:IRC|IRC]] chat channel on irc.freenode.org. | ||
}} | }} | ||
{{FAQ|1=Userdata|2=Logs|3=logs|4=debuglog|5= | {{FAQ|1=Userdata|2=Logs|3=logs|4=debuglog|5=kodi.log | ||
| BGcolor=WhiteSmoke | | BGcolor=WhiteSmoke | ||
| Question= Userdata folder and logs | | Question= Userdata folder and logs | ||
| Answer= | | Answer= | ||
:''See '''[[How-to:Submit a | :''See '''[[How-to:Submit a bug report]]''' for bug reporting details and '''[[forum:42708|here]]''' for instructions on reporting an issue to the forums'' | ||
* [[Userdata folder]]: | * [[Userdata folder]]: | ||
** Windows 7/8/10: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\Kodi\userdata\}} | |||
** Windows 7: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\ | |||
* [[Debug log]]: | * [[Debug log]]: | ||
*: ''If Kodi is started in [[#portable|'''portable''' mode]], the log file will be created in the Kodi folder itself.'' | *: ''If Kodi is started in [[#portable|'''portable''' mode]], the log file will be created in the Kodi folder itself.'' | ||
** Windows 7/8/10: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\Kodi\kodi.log}} | |||
** Windows 7: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\ | |||
* Crash report: | * Crash report: | ||
** Windows 7/8/10: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\Kodi\Kodi_crashlog-[DATE]-[TIME].dmp}} | |||
** Windows 7: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\ | |||
}} | }} | ||
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* ... but the gui works fine. | * ... but the gui works fine. | ||
* If you have a video adapter with pixel shader >= 2.0 | * If you have a video adapter with pixel shader >= 2.0 | ||
:* Kodi compiles the video shader at runtime and the compiler was not installed. When installing | :* Kodi compiles the video shader at runtime and the compiler was not installed. When installing Kodi, do not uncheck the "Install DirectX" option. Contrary to a common belief, Windows Vista and above do not have a complete DirectX installation out of the box. | ||
* if you have a DirectX 9 video adapter with pixel shader < 2.0 | * if you have a DirectX 9 video adapter with pixel shader < 2.0 | ||
:* version 9.11: you are out of luck because the video renderer requires support of pixel shaders >= 2.0 | :* version 9.11: you are out of luck because the video renderer requires support of pixel shaders >= 2.0 | ||
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* These options are available with Windows Vista, 7 and later. | * These options are available with Windows Vista, 7 and later. | ||
* If you have the required OS and do not see the options, check System Info->Summary->Operating system. It should match your actual OS version. | * If you have the required OS and do not see the options, check System Info->Summary->Operating system. It should match your actual OS version. | ||
* If not, Windows is starting Kodi in a compatibility mode, which reports an alternative OS version. To disable the compatibility mode, open the file properties of | * If not, Windows is starting Kodi in a compatibility mode, which reports an alternative OS version. To disable the compatibility mode, open the file properties of Kodi.exe (located in Program Files\Kodi), and uncheck all the options of the Compatibility tab. | ||
* If that doesn't help, check the compatibility options of the shortcut used to start Kodi or any launcher program that starts | * If that doesn't help, check the compatibility options of the shortcut used to start Kodi or any launcher program that starts Kodi. If there is a chain of launchers, check each and every one. | ||
}} | }} | ||
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* The "Adjust display refresh rate" function of Kodi sometimes has bad interactions with Aero on Windows Vista and 7. | * The "Adjust display refresh rate" function of Kodi sometimes has bad interactions with Aero on Windows Vista and 7. | ||
:* Turn off the "Use a fullscreen window rather than true fullscreen" option. | :* Turn off the "Use a fullscreen window rather than true fullscreen" option. | ||
:* If you must have the "Use a fullscreen window..." option turned on, disable Aero, either globally on the PC with the selection of a basic theme, or just for | :* If you must have the "Use a fullscreen window..." option turned on, disable Aero, either globally on the PC with the selection of a basic theme, or just for Kodi, with the "Disable desktop composition" option, in the compatibility tab of Kodi.exe's file properties. | ||
}} | }} | ||
{{FAQ|1=Stuttering2 | {{FAQ|1=Stuttering2 | ||
| BGcolor= WhiteSmoke | | BGcolor= WhiteSmoke | ||
| Question= Video stutters | | Question= Video stutters due to audio misconfiguration | ||
| Answer= | | Answer= | ||
* [http://forum.kodi.tv/showthread.php?tid=154265 Some users reported] that video may stutter in Kodi version 12 because of audio misconfiguration. | * [http://forum.kodi.tv/showthread.php?tid=154265 Some users reported] that video may stutter in Kodi version 12 because of audio misconfiguration. | ||
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* To make Kodi to display proper Chinese Text, you need a True-Type Font (.ttf) that supports Chinese Unicode. Below steps guide you on how to install the required font: | * To make Kodi to display proper Chinese Text, you need a True-Type Font (.ttf) that supports Chinese Unicode. Below steps guide you on how to install the required font: | ||
*# Navigate to Windows -> Fonts directory, select an Unicode ttf font file that supports Chinese characters display e.g.KaiTiRegular, copy the font file. | *# Navigate to Windows -> Fonts directory, select an Unicode ttf font file that supports Chinese characters display e.g.KaiTiRegular, copy the font file. | ||
*# Navigate to the Kodi user directory i.e. C:\Users\<your_user_name>\AppData\Roaming\ | *# Navigate to the Kodi user directory i.e. C:\Users\<your_user_name>\AppData\Roaming\Kodi\media\Fonts (Windows 7) | ||
*# Create the Fonts sub-directory if it does not exist. | *# Create the Fonts sub-directory if it does not exist. | ||
*# Paste the copies Chinese font .ttf file into this Fonts sub-directory. | *# Paste the copies Chinese font .ttf file into this Fonts sub-directory. | ||
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| Question= ERROR: Unable to create GUI. Exiting. | | Question= ERROR: Unable to create GUI. Exiting. | ||
| Answer= If you are getting this error when trying to start | | Answer= If you are getting this error when trying to start Kodi, make sure you have specific and updated graphics card drivers installed. Generic graphics card drivers might not work with Kodi. | ||
}} | }} | ||
|} | |} | ||
{{ | {{helix updated}} | ||
[[Category:Manual]] | [[Category:Manual]] |
Revision as of 04:34, 17 May 2015
Windows | Windows FAQ |
Frequently Asked Questions Windows and Windows-compatible computer hardware.
General FAQ
- See also: All platforms FAQ for FAQs that apply to all versions of Kodi.
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Troubleshooting
See also: Troubleshooting
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