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| {| | | {{outdated| {{bigger|The older Android remote app has been replaced by [[Kore]].}} }} |
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| {{FAQ|1=Remote_problems | |
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| | Question= Accessing the library works, but when I go to the remote control screen, nothing happens when I click on the buttons. | |
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| *In 90% of all cases, you forgot to enable EventServer in XBMC. Additionally, you need to allow access from other computers - Yes, that's two options to enable (Under ''Settings'' -> ''Network'').
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| *If the settings above are correct, then maybe the firewall where XBMC is running on is blocking it. On Windows, disable it to check. On Linux, type <pre>netstat --all | grep 9777</pre> while XBMC is running to see if EventServer is accepting connections. If you need to explicitly open the port in your firewall, it's 9777 UDP.
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| *If you're port-forwarding packets to your XBMC box in order to access it via mobile internet, make sure you forward UDP port 9777 as well (see next question).
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