Archive:IOS FAQ: Difference between revisions
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{{FAQ|1=Forum | {{FAQ|1=Forum | ||
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| Question= | | Question= Getting more help with XBMC for ATV2/iOS | ||
| Answer= | | Answer= | ||
* '''[http://forum.xbmc.org/forumdisplay.php?f=137 XBMC for iOS specific help forum]''' or the '''[irc://irc.freenode.org/xbmc-ios #xbmc-ios]''' [[w:IRC|IRC]] chat channel on irc.freenode.org | * '''[http://forum.xbmc.org/forumdisplay.php?f=137 XBMC for iOS specific help forum]''' or the '''[irc://irc.freenode.org/xbmc-ios #xbmc-ios]''' [[w:IRC|IRC]] chat channel on irc.freenode.org | ||
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{{FAQ|1=XBMC_Version | {{FAQ|1=XBMC_Version | ||
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| Question= | | Question= What version of XBMC am I running? | ||
| Answer= | | Answer= | ||
*XBMC main menu > System > Lower submenu > System info. Note the build date. | *XBMC main menu > System > Lower submenu > System info. Note the build date. | ||
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{{FAQ|1=Userdata|2=Logs|3=logs|4=debuglog|5=xbmc.log | {{FAQ|1=Userdata|2=Logs|3=logs|4=debuglog|5=xbmc.log | ||
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| Question= | | Question= Userdata folder and logs | ||
| Answer= | | Answer= | ||
:''See '''[[How-to:Submit a proper bug report]]''' for bug reporting details, '''[http://forum.xbmc.org/showthread.php?t=92480 here]''' for instructions on reporting an issue to the forums, and '''[[How-to:find and post XBMC.log for iOS]]''' for how to extract the debug and other logs.'' | :''See '''[[How-to:Submit a proper bug report]]''' for bug reporting details, '''[http://forum.xbmc.org/showthread.php?t=92480 here]''' for instructions on reporting an issue to the forums, and '''[[How-to:find and post XBMC.log for iOS]]''' for how to extract the debug and other logs.'' | ||
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{{FAQ|1=Settings|2=repair_settings | {{FAQ|1=Settings|2=repair_settings | ||
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| Question= | | Question= Settings or sources not stored and updates are failing | ||
| Answer= | | Answer= | ||
*This can happen when the setting xml files are manipulated outside XBMC. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions. | *This can happen when the setting xml files are manipulated outside XBMC. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions. | ||
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{{FAQ|1=Reset | {{FAQ|1=Reset | ||
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| Question= | | Question= Reset the AppleTV2 without unplugging | ||
| Answer= | | Answer= | ||
*Hold "menu" and "down" buttons for 5 sec. | *Hold "menu" and "down" buttons for 5 sec. | ||
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{{FAQ|1=NavSounds | {{FAQ|1=NavSounds | ||
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| Question= | | Question= No navigational sounds in XBMC's menus | ||
| Answer= | | Answer= | ||
*This is a known issue and will be fixed with the new audio engine (developed behind the scenes..). | *This is a known issue and will be fixed with the new audio engine (developed behind the scenes..). | ||
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{{FAQ|1=SkinChange | {{FAQ|1=SkinChange | ||
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| Question= | | Question= Stuck on a bad iPad/iDevice skin | ||
| Answer= | | Answer= | ||
* | * If you changed skins on the iPad or other touch device and now can't navigate back to change them, delete <code>/private/var/mobile/Library/Preferences/XBMC/userdata/guisettings.xml</code> | ||
}} | }} | ||
{{FAQ|1=NoSound | {{FAQ|1=NoSound | ||
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| Question= | | Question= No sound with DTS or AC3 | ||
| Answer= | | Answer= | ||
*It's probably not the XBMC software on your ATV2, but has to do with your receiver. Try [http://forum.xbmc.org/showpost.php?p=712719&postcount=90 this solution]. | *It's probably not the XBMC software on your ATV2, but has to do with your receiver. Try [http://forum.xbmc.org/showpost.php?p=712719&postcount=90 this solution]. | ||
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{{FAQ|1=AC3 | {{FAQ|1=AC3 | ||
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| Question= | | Question= AC3 files stutter or have static noise | ||
| Answer= | | Answer= | ||
*AC3 Audio can stutter and pause video. Generating thumbnails may be the cause, go to XBMC > Settings > Video > File and deselect 'generate thumbnails'. Audio output could also be the culprit, go to Apple TV > Settings > Audio & Video > Audio Output and set it to "16 bit". | *AC3 Audio can stutter and pause video. Generating thumbnails may be the cause, go to XBMC > Settings > Video > File and deselect 'generate thumbnails'. Audio output could also be the culprit, go to Apple TV > Settings > Audio & Video > Audio Output and set it to "16 bit". | ||
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{{FAQ|1=Buffering | {{FAQ|1=Buffering | ||
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| Question= | | Question= Constant video buffering | ||
| Answer= | | Answer= | ||
*Try using a different protocol (especially if you are using SMB), i.e. UPnP or FTP, and avoid using Wi-Fi if possible. | *Try using a different protocol (especially if you are using SMB), i.e. UPnP or FTP, and avoid using Wi-Fi if possible. | ||
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{{FAQ|1=Crashing|2=Crash | {{FAQ|1=Crashing|2=Crash | ||
| BGcolor=WhiteSmoke | | BGcolor=WhiteSmoke | ||
| Question= | | Question= Other ATV2 crash reasons/fixes | ||
| Answer= | | Answer= | ||
* Check your [[#Logs|logs]] for clues. | * Check your [[#Logs|logs]] for clues. |
Revision as of 01:05, 6 November 2011
Template:XBMC faq toc Inline XBMC for iOS specific Frequently Asked Questions and Answers. Don't forget to check out the iOS Specific Support forum.
General FAQ (all devices)
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Apple TV 2 (black)
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iPad, iPhone, and iPod touch
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Troubleshooting
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