Archive:IOS FAQ: Difference between revisions
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==Troubleshooting== | ==Troubleshooting== | ||
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{{ | {{FAQ|1=Forum | ||
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| Question= Where can I get more help with XBMC for ATV2/iOS? | |||
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* '''[http://forum.xbmc.org/forumdisplay.php?f=137 XBMC for iOS specific help forum]''' or the '''[irc://irc.freenode.org/xbmc-ios #xbmc-ios]''' [[w:IRC|IRC]] chat channel on irc.freenode.org | * '''[http://forum.xbmc.org/forumdisplay.php?f=137 XBMC for iOS specific help forum]''' or the '''[irc://irc.freenode.org/xbmc-ios #xbmc-ios]''' [[w:IRC|IRC]] chat channel on irc.freenode.org | ||
}} | |||
{{ | {{FAQ|1=XBMC_Version | ||
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| Question= Where can I find the version of XBMC that I'm running? | |||
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*XBMC main menu > System > Lower submenu > System info. Note the build date. | *XBMC main menu > System > Lower submenu > System info. Note the build date. | ||
}} | |||
{{FAQ|1=Userdata|2=Logs|3=logs|4=debuglog|5=xbmc.log | |||
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| Question=Where are the Userdata folder and logs? | |||
{{ | | Answer= | ||
:''See '''[[How-to:Submit a proper bug report]]''' for bug reporting details, '''[http://forum.xbmc.org/showthread.php?t=92480 here]''' for instructions on reporting an issue to the forums, and '''[[How-to:find and post XBMC.log for iOS]]''' for how to extract the debug and other logs.'' | :''See '''[[How-to:Submit a proper bug report]]''' for bug reporting details, '''[http://forum.xbmc.org/showthread.php?t=92480 here]''' for instructions on reporting an issue to the forums, and '''[[How-to:find and post XBMC.log for iOS]]''' for how to extract the debug and other logs.'' | ||
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*Syslog: <code>/var/log/syslog</code> | *Syslog: <code>/var/log/syslog</code> | ||
*CrashReporter: <code>/var/logs/CrashReporter/*.plist</code> | *CrashReporter: <code>/var/logs/CrashReporter/*.plist</code> | ||
}} | |||
{{FAQ|1=Settings|2=repair_settings | |||
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| Question=Why are settings or sources not stored and updates are failing? | |||
{{ | | Answer= | ||
*This can happen when the setting xml files are manipulated outside XBMC. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions. | *This can happen when the setting xml files are manipulated outside XBMC. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions. | ||
*Run the following command on the iPad/ATV2: | *Run the following command on the iPad/ATV2: | ||
<pre>chown -R mobile:mobile /private/var/mobile/Library/Preferences/XBMC/userdata</pre> | |||
}} | |||
| | {{FAQ|1=Reset | ||
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| Question=How can i reset the AppleTV2 without unplugging? | |||
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*Hold "menu" and "down" buttons for 5 sec. | |||
}} | |||
{{ | {{FAQ|1=NavSounds | ||
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| Question=Why are there no navigational sounds in XBMC's menus? | |||
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*This is a known issue and will be fixed with the new audio engine (developed behind the scenes..). | *This is a known issue and will be fixed with the new audio engine (developed behind the scenes..). | ||
}} | |||
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{{FAQ|1=SkinChange | |||
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| Question=I changed skins on the iPad or other touch device and now I can't navigate back to change them... help! | |||
{{ | | Answer= | ||
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*Delete <code>/private/var/mobile/Library/Preferences/XBMC/userdata/guisettings.xml</code> | *Delete <code>/private/var/mobile/Library/Preferences/XBMC/userdata/guisettings.xml</code> | ||
}} | |||
| | {{FAQ|1=NoSound | ||
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| Question= I have enabled DTS or AC3 but don't have any sound? | |||
| Answer= | |||
*It's probably not the XBMC software on your ATV2, but has to do with your receiver. Try [http://forum.xbmc.org/showpost.php?p=712719&postcount=90 this solution]. | *It's probably not the XBMC software on your ATV2, but has to do with your receiver. Try [http://forum.xbmc.org/showpost.php?p=712719&postcount=90 this solution]. | ||
}} | |||
{{FAQ|1=AC3 | |||
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| Question=Some of my AC3 files stutter or have static noise | |||
{{ | | Answer= | ||
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*AC3 Audio can stutter and pause video. Generating thumbnails may be the cause, go to XBMC > Settings > Video > File and deselect 'generate thumbnails'. Audio output could also be the culprit, go to Apple TV > Settings > Audio & Video > Audio Output and set it to "16 bit". | *AC3 Audio can stutter and pause video. Generating thumbnails may be the cause, go to XBMC > Settings > Video > File and deselect 'generate thumbnails'. Audio output could also be the culprit, go to Apple TV > Settings > Audio & Video > Audio Output and set it to "16 bit". | ||
}} | |||
| | {{FAQ|1=Buffering | ||
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| Question=How can I stop my videos from constantly buffering? | |||
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*Try using a different protocol (especially if you are using SMB), i.e. UPnP or FTP, and avoid using Wi-Fi if possible. | |||
*Try using a different protocol, i.e. UPnP or FTP, and avoid using Wi-Fi if possible. | }} | ||
{{FAQ|1=Upgrading | |||
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| Question=Why is the dpkg command hanging/freezing when I'm upgrading XBMC? | |||
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*This issue should be resolved in the latest nightlies. Stopping the hung command with CTRL+C should fix the problem. If not, there is a [http://forum.xbmc.org/showpost.php?p=867847&postcount=46 workaround]. | *This issue should be resolved in the latest nightlies. Stopping the hung command with CTRL+C should fix the problem. If not, there is a [http://forum.xbmc.org/showpost.php?p=867847&postcount=46 workaround]. | ||
}} | |||
{{FAQ|1=Crashing|2=Crash | |||
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| Question=My ATV2 is crashing, am I out of space/memory or running the wrong version, how can I fix it? | |||
{{ | | Answer= | ||
* Check your [[#Logs|logs]] for clues. | * Check your [[#Logs|logs]] for clues. | ||
* Do you have [http://forum.firecore.com/topic/4224 Firecore Media Player] installed? Try removing it and testing again. | * Do you have [http://forum.firecore.com/topic/4224 Firecore Media Player] installed? Try removing it and testing again. | ||
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* Does your xbmc.log have any SQL errors? Remove your databases and reboot: "rm -f /private/var/mobile/Library/Preferences/XBMC/userdata/Database/*db". | * Does your xbmc.log have any SQL errors? Remove your databases and reboot: "rm -f /private/var/mobile/Library/Preferences/XBMC/userdata/Database/*db". | ||
* Are you running the [[HOW-TO:Install_XBMC_on_Apple_TV_2#Nightly|latest nightly]]? It'll have the most recent bug fixes. | * Are you running the [[HOW-TO:Install_XBMC_on_Apple_TV_2#Nightly|latest nightly]]? It'll have the most recent bug fixes. | ||
}} | |||
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[[Category:FAQ]] | [[Category:FAQ]] | ||
[[Category:iOS|*]] | [[Category:iOS|*]] |
Revision as of 02:07, 5 November 2011
Template:XBMC faq toc Inline XBMC for iOS specific Frequently Asked Questions and Answers. Don't forget to check out the iOS Specific Support forum.
General FAQ (all devices)
How do I install XBMC for iOS? |
What is SSH? |
What XBMC version is the iOS release?
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What formats and resolutions will iOS devices play?
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How should I setup and access my media for XBMC?
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What add-ons/skins can I use?
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How do I transfer files like add-on/skin zips over?
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I have several XBMC devices, how do I centralize my XBMC library? |
How can I backup my XBMC settings?
chown -R mobile:mobile /private/var/mobile/Library/Preferences/XBMC/userdata |
Apple TV 2 (black)
What are the Apple TV 2 specific requirements?
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I need help jailbreaking
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What remotes work?
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What happens to original Apple TV 2 software after the XBMC installation?
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What resolutions is the ATV2 capable of outputting?
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Can I hook up my external harddrive or other USB device to the ATV2?
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How do I set the time zone on ATV2?
cd /var/db/timezone ; rm localtime ln -s /usr/share/zoneinfo/[Country or Region]/[Zone Name] localtime (e.g. "ln -s /usr/share/zoneinfo/Canada/Eastern localtime") |
How do I stop the ATV from checking for updates and crashing XBMC?
echo "127.0.0.1 appldnld.apple.com" >> /etc/hosts echo "127.0.0.1 mesu.apple.com" >> /etc/hosts echo "127.0.0.1 appldnld.apple.com.edgesuite.net" >> /etc/hosts echo "" >> /etc/hosts |
Where can I find the version of iOS that I'm running?
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Can the ATV2 directly boot into XBMC?
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iPad, iPhone, and iPod touch
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Troubleshooting
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