User:Ned Scott/Sandbox: Difference between revisions

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<span style="font-size:2em;line-height:100%;">Someone has asked you for a debug log (aka log file, XBMC.log, etc). This is what they want you to do:</span>
= test 1 =
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! <big>1.</big>
 
| '''Download the Debug log uploader add-on:'''<br/> Inside of XBMC go into {{highlight|bordered=yes|Settings → Add-ons → Get add-ons → XBMC.org → Programs → XBMC Log Uploader}} and click on "Install"
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! <big>2.</big>
 
| '''Turn debugging on:'''<br/> Inside of XBMC go into {{highlight|bordered=yes|[[Settings/System#Debugging|Settings → System → Debugging]]}} and turn on {{highlight|bordered=yes|Enable debug logging}}. You will see some weird text pop up on the screen.
<headertabs />
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! <big>3.</big>
| '''Restart XBMC:'''<br/> so that the log file records important startup information.
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! <big>4.</big>
| '''Reproduce whatever issue/bug you are reporting on.'''<br/> If the issue doesn't require action (the problem happens when you open XBMC, etc) then go to the next step. If a bug happened when you played a movie, play a movie. If something weird popped up on the screen when you went into an add-on, go into that add-on. Etc.
|-
! <big>5.</big>
| '''If you use passwords for your network file sharing:'''<br/> You will probably need to edit your log before you upload it. Don't use the rest of the steps here and instead see '''[[#Removing passwords|here]]''' for further instructions.
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! <big>6.</big>
| '''Upload your debug log:'''<br/> From XBMC's home screen, go into {{highlight|bordered=yes|Programs → XBMC Log Uploader}}, enter your e-mail address (if you haven't used the add-on before) and press "Okay". Then it will ask you if you want to upload the debug log, press "Okay".
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! <big>7.</big>
| '''Copy the URL'''<br/> from the e-mail you get and paste it to the forum post or give it to whoever asked you for the debug log. Never copy/paste the log file itself into a forum post.
|}

Latest revision as of 01:48, 1 September 2018

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