User:Ned Scott/Sandbox: Difference between revisions
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Someone has asked you for a debug log (aka log file, XBMC.log, etc). This is what they want you to do: | Someone has asked you for a debug log (aka log file, XBMC.log, etc). This is what they want you to do: | ||
{| class="wikitable" style="font-size:2em" | |||
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! <big>1.</big> | |||
| <u>'''Download the Debug log uploader add-on:'''</u> Inside of XBMC go into {{highlight|bordered=yes|Settings -> Add-ons -> Get add-ons -> XBMC.org -> Programs -> XBMC Log Uploader}} and click on "Install" | |||
|- | |||
! <big>2.</big> | |||
| <u>'''Turn debugging on:'''</u> Inside of XBMC go into {{highlight|bordered=yes|[[Settings/System#Debugging|Settings -> System -> Debugging]]}} and turn on {{highlight|bordered=yes|Enable debug logging}}. You will see some weird text pop up on the screen. | |||
|- | |||
! <big>3.</big> | |||
| <u>'''Restart XBMC:'''</u> so that the log file records important startup information. | |||
|- | |||
! <big>4.</big> | |||
| <u>'''Reproduce whatever issue/bug you are reporting on.'''</u> If the issue doesn't require action (the problem happens when you open XBMC, etc) then go to the next step. If a bug happened when you played a movie, play a movie. If something weird popped up on the screen when you went into an add-on, go into that add-on. Etc. | |||
|- | |||
! <big>5.</big> | |||
| <u>'''If you use passwords for your network file sharing:'''</u> You will probably need to edit your log before you upload it. Don't use the rest of the steps here and instead see '''[[#Removing passwords|here]]''' for further instructions. | |||
|- | |||
! <big>6.</big> | |||
| <u>'''Upload your debug log:'''</u> From XBMC's home screen, go into {{highlight|bordered=yes|Programs -> XBMC Log Uploader}}, enter your e-mail address (if you haven't used the add-on before) and press "Okay". Then it will ask you if you want to upload the debug log, press "Okay". | |||
|- | |||
! <big>7.</big> | |||
| <u>'''Copy the URL'''</u> from the e-mail you get and paste it to the forum post or give it to whoever asked you for the debug log. Never copy/paste the log file itself into a forum post. | |||
|} |
Revision as of 20:03, 25 March 2013
Someone has asked you for a debug log (aka log file, XBMC.log, etc). This is what they want you to do:
1. | Download the Debug log uploader add-on: Inside of XBMC go into Settings -> Add-ons -> Get add-ons -> XBMC.org -> Programs -> XBMC Log Uploader and click on "Install" |
---|---|
2. | Turn debugging on: Inside of XBMC go into Settings -> System -> Debugging and turn on Enable debug logging. You will see some weird text pop up on the screen. |
3. | Restart XBMC: so that the log file records important startup information. |
4. | Reproduce whatever issue/bug you are reporting on. If the issue doesn't require action (the problem happens when you open XBMC, etc) then go to the next step. If a bug happened when you played a movie, play a movie. If something weird popped up on the screen when you went into an add-on, go into that add-on. Etc. |
5. | If you use passwords for your network file sharing: You will probably need to edit your log before you upload it. Don't use the rest of the steps here and instead see here for further instructions. |
6. | Upload your debug log: From XBMC's home screen, go into Programs -> XBMC Log Uploader, enter your e-mail address (if you haven't used the add-on before) and press "Okay". Then it will ask you if you want to upload the debug log, press "Okay". |
7. | Copy the URL from the e-mail you get and paste it to the forum post or give it to whoever asked you for the debug log. Never copy/paste the log file itself into a forum post. |