User:Ned Scott/Sandbox: Difference between revisions
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{| class="wikitable" style="font-size:1.5em;line-height:150%;" | {| class="wikitable" style="font-size:1.5em;line-height:150%;" | ||
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! | ! style="font-size:2.5em;" | 1. | ||
| '''Download the Debug log uploader add-on:'''<br/> Inside of XBMC go into {{highlight|bordered=yes|Settings → Add-ons → Get add-ons → XBMC.org → Programs → XBMC Log Uploader}} and click on "Install" | | '''Download the Debug log uploader add-on:'''<br/> Inside of XBMC go into {{highlight|bordered=yes|Settings → Add-ons → Get add-ons → XBMC.org → Programs → XBMC Log Uploader}} and click on "Install" | ||
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! | ! style="font-size:2.5em;" | 2. | ||
| '''Turn debugging on:'''<br/> Inside of XBMC go into {{highlight|bordered=yes|[[Settings/System#Debugging|Settings → System → Debugging]]}} and turn on {{highlight|bordered=yes|Enable debug logging}}. You will see some weird text pop up on the screen. | | '''Turn debugging on:'''<br/> Inside of XBMC go into {{highlight|bordered=yes|[[Settings/System#Debugging|Settings → System → Debugging]]}} and turn on {{highlight|bordered=yes|Enable debug logging}}. You will see some weird text pop up on the screen. | ||
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! | ! style="font-size:2.5em;" | 3. | ||
| '''Restart XBMC:'''<br/> so that the log file records important startup information. | | '''Restart XBMC:'''<br/> so that the log file records important startup information. | ||
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! | ! style="font-size:2.5em;" | 4. | ||
| '''Reproduce whatever issue/bug you are reporting on.'''<br/> If the issue doesn't require action (the problem happens when you open XBMC, etc) then go to the next step. If a bug happened when you played a movie, play a movie. If something weird popped up on the screen when you went into an add-on, go into that add-on. Etc. | | '''Reproduce whatever issue/bug you are reporting on.'''<br/> If the issue doesn't require action (the problem happens when you open XBMC, etc) then go to the next step. If a bug happened when you played a movie, play a movie. If something weird popped up on the screen when you went into an add-on, go into that add-on. Etc. | ||
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! | ! style="font-size:2.5em;" | 5. | ||
| '''If you use passwords for your network file sharing:'''<br/> You will probably need to edit your log before you upload it. Don't use the rest of the steps here and instead see '''[[#Removing passwords|here]]''' for further instructions. | | '''If you use passwords for your network file sharing:'''<br/> You will probably need to edit your log before you upload it. Don't use the rest of the steps here and instead see '''[[#Removing passwords|here]]''' for further instructions. | ||
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! | ! style="font-size:2.5em;" | 6. | ||
| '''Upload your debug log:'''<br/> From XBMC's home screen, go into {{highlight|bordered=yes|Programs → XBMC Log Uploader}}, enter your e-mail address (if you haven't used the add-on before) and press "Okay". Then it will ask you if you want to upload the debug log, press "Okay". | | '''Upload your debug log:'''<br/> From XBMC's home screen, go into {{highlight|bordered=yes|Programs → XBMC Log Uploader}}, enter your e-mail address (if you haven't used the add-on before) and press "Okay". Then it will ask you if you want to upload the debug log, press "Okay". | ||
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! | ! style="font-size:2.5em;" | 7. | ||
| '''Copy the URL'''<br/> from the e-mail you get and paste it to the forum post or give it to whoever asked you for the debug log. Never copy/paste the log file itself into a forum post. | | '''Copy the URL'''<br/> from the e-mail you get and paste it to the forum post or give it to whoever asked you for the debug log. Never copy/paste the log file itself into a forum post. | ||
|- | |||
! style="font-size:2.5em;" | 8. | |||
| '''You're done'''<br/> You can turn off debugging now. | |||
|} | |} |
Revision as of 20:19, 25 March 2013
Someone has asked you for a debug log (aka log file, XBMC.log, etc). This is what they want you to do:
1. | Download the Debug log uploader add-on: Inside of XBMC go into Settings → Add-ons → Get add-ons → XBMC.org → Programs → XBMC Log Uploader and click on "Install" |
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2. | Turn debugging on: Inside of XBMC go into Settings → System → Debugging and turn on Enable debug logging. You will see some weird text pop up on the screen. |
3. | Restart XBMC: so that the log file records important startup information. |
4. | Reproduce whatever issue/bug you are reporting on. If the issue doesn't require action (the problem happens when you open XBMC, etc) then go to the next step. If a bug happened when you played a movie, play a movie. If something weird popped up on the screen when you went into an add-on, go into that add-on. Etc. |
5. | If you use passwords for your network file sharing: You will probably need to edit your log before you upload it. Don't use the rest of the steps here and instead see here for further instructions. |
6. | Upload your debug log: From XBMC's home screen, go into Programs → XBMC Log Uploader, enter your e-mail address (if you haven't used the add-on before) and press "Okay". Then it will ask you if you want to upload the debug log, press "Okay". |
7. | Copy the URL from the e-mail you get and paste it to the forum post or give it to whoever asked you for the debug log. Never copy/paste the log file itself into a forum post. |
8. | You're done You can turn off debugging now. |