User:Ned Scott/Sandbox: Difference between revisions

Latest revision as of 01:48, 1 September 2018

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-Someone has asked you for a debug log (aka log file, XBMC.log, etc). This is what they want you to do:
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-'''1.''' <u>Download the Debug log uploader add-on:</u> Inside of XBMC go into {{highlight|bordered=yes|Settings -> Add-ons -> Get add-ons -> XBMC.org -> Programs -> XBMC Log Uploader}} and click on "Install"
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-'''2.''' <u>Turn debugging on:</u> Inside of XBMC go into {{highlight|bordered=yes|[[Settings/System#Debugging|Settings -> System -> Debugging]]}} and turn on {{highlight|bordered=yes|Enable debug logging}}. You will see some weird text pop up on the screen.
-'''3.''' <u>Restart XBMC:</u> so that the log file records important startup information.
-'''4.''' <u>Reproduce whatever issue/bug you are reporting on.</u> If the issue doesn't require action (the problem happens when you open XBMC, etc) then go to the next step.
-'''5.''' <u>If you use passwords for your network file sharing:</u> You will probably need to edit your log before you upload it. Don't use the rest of the steps here and instead see '''[[#Removing passwords|here]]''' for further instructions.
-'''6.''' <u>Upload your debug log:</u> From XBMC's home screen, go into {{highlight|bordered=yes|Programs -> XBMC Log Uploader}}, enter your e-mail address (if you haven't used the add-on before) and press "Okay". Then it will ask you if you want to upload the debug log, press "Okay".
-'''7.''' <u>Copy the URL</u> from the e-mail you get and paste it to the forum post or give it to whoever asked you for the debug log. Never copy/paste the log file itself into a forum post.

User:Ned Scott/Sandbox: Difference between revisions

Latest revision as of 01:48, 1 September 2018

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