Contact: Difference between revisions

From Official Kodi Wiki
Jump to navigation Jump to search
No edit summary
(Update foundation wikilinks)
 
(4 intermediate revisions by 4 users not shown)
Line 1: Line 1:
{{mininav|[[XBMC Foundation]]}}
Do you need to '''contact''' someone from [[Archive:Team Kodi|Team Kodi]] or the [[Kodi Foundation]]? Like the majority of very active and mature open-source software projects which rely heavily on the generosity of volunteers' time and talents, the Kodi project has established a unified point of contact for public-facing communications, so those with requests for information or who need support receive a timely response from someone with the knowledge and authority needed to satisfactorily address them. For the Kodi project, that point of contact is at the<br /><div class="center" style="font-size: 1.33em; font-weight: 700; margin: auto;">[[File:Logo-transparent bare 256px.png|24px|alt=Kodi logo|link=https://forum.kodi.tv/]] [https://forum.kodi.tv/ Kodi Community Forum]</div>.


==Contact information==
All requests for communication should first be made on the forum, by starting a single new thread with a clear, concise title. You're asked to use your best judgment in selecting the most appropriate topical subforum in which to create it, but if you don't feel comfortable making that determination, it is always acceptable to place it in the [[forumtopic:228|<span style="font-weight: 600;">General Support/OS-Independent</span>]] subforum. As long as the '''title contains enough ''clear, descriptive information''''' to recognize the kind of response that's needed and from whom, a moderator will relocate it to the correct subforum in short order. All attempts to contact Team Kodi or the Kodi Foundation should take place initially on the forum, save those that require a high degree of confidentiality or that pertain to serious legal actions.


For regular user support we would like to redirect you to our user support forum. Our forum is a very active community driven forum where many fellow users and developers try to answer your questions or help solve problems you may have regarding the usage of XBMC.
<div class="center" style="margin: 1em auto 1.5em; width: fit-content;">{{Clickable button
The forum is divided into several sections each dedicated to certain aspects regarding the usage of XBMC.
| target        = https://forum.kodi.tv/newthread.php?fid=228
| text          = Click to start a new thread<br />on the Kodi Community Forum
| external      = yes
| iconPrimary  = ui-icon-pencil
| iconSecondary = ui-icon-extlink
}}</div>


Be sure to read our [[forum rules]] and guidelines so we can be of you best assistance.


If you might have any problems registering a username on our forum you may contact us at contact (at) xbmc dot org
[[Category:General topics]]
Please do not use this e-mail address for normal user support regarding our software as they will be ignored, so PLEASE post your help questions over on the forum.
[[Category:Kodi Foundation]]
 
 
==Corporate enquiry==
 
XBMC is free and open-source software, meaning that it is generally acceptable for any company to use and distribute it as long as our license is respected — we do not charge any licensing fees. However, in order to foster a healthy relationship with the XBMC team, we ask that interested parties open a line of communication with us first. This is only a courtesy of course, but we appreciate knowing where our project is used. We may even be able to help you with your plan!
 
For examples of what our software can do please visit our [http://xbmc.org/about/| about] page with some examples of the possibilities are listed on the about page.
Continue reading our [[corporate enquiries]] page for more information.
 
 
[[Category:XBMC Foundation]]

Latest revision as of 22:42, 25 October 2022

Do you need to contact someone from Team Kodi or the Kodi Foundation? Like the majority of very active and mature open-source software projects which rely heavily on the generosity of volunteers' time and talents, the Kodi project has established a unified point of contact for public-facing communications, so those with requests for information or who need support receive a timely response from someone with the knowledge and authority needed to satisfactorily address them. For the Kodi project, that point of contact is at the

.

All requests for communication should first be made on the forum, by starting a single new thread with a clear, concise title. You're asked to use your best judgment in selecting the most appropriate topical subforum in which to create it, but if you don't feel comfortable making that determination, it is always acceptable to place it in the General Support/OS-Independent subforum. As long as the title contains enough clear, descriptive information to recognize the kind of response that's needed and from whom, a moderator will relocate it to the correct subforum in short order. All attempts to contact Team Kodi or the Kodi Foundation should take place initially on the forum, save those that require a high degree of confidentiality or that pertain to serious legal actions.