Archive:Windows FAQ: Difference between revisions

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{{XBMC FAQ}}
<section begin="intro" />'''F'''requently '''A'''sked '''Q'''uestions Windows and Windows-compatible computer hardware.<section end="intro" />
{{mininav|[[Windows]] }}
'''F'''requently '''A'''sked '''Q'''uestions Windows and Windows-compatible computer hardware.


__TOC__
__TOC__
{{-}}
{{-}}
== General FAQ ==
== General FAQ ==
:<big>''See also: '''[[XBMC all platforms FAQ]]''' for FAQs that apply to all versions of XBMC.''</big>
:{{big| ''See also: '''All platforms FAQ''' for FAQs that apply to all versions of Kodi.'' }}
{| width="100%"
{| width="100%"


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| Question= Requirements  
| Question= Requirements  
| Answer=
| Answer=
{{#lst:Supported hardware|Windows}}
{{See|Supported hardware#Windows}}
}}
}}


{{FAQ|1=install|2=update
{{FAQ|1=install|2=update
| BGcolor=
| BGcolor=
| Question= How to install and/or update XBMC
| Question= How to install and/or update Kodi
| Answer=
| Answer=
{{main|HOW-TO:Install {{name}} for Windows}}
{{main|HOW-TO:Install Kodi for Windows}}
* Simply download {{name}} from http://xbmc.org/downloads/ and run the installer.
* To download Kodi, goto http://kodi.tv/; select "Downloads" and then run the Windows: Installer.
* Do the same to update XBMC. All your settings and files will be preserved as they are located in a different place in the [[userdata folder]]. Be sure to make a backup of the [[userdata folder]] when doing updates in case something goes wrong.
* Do the same to update Kodi. All your settings and files will be preserved as they are located in a different place in the [[Userdata|userdata folder]]. Be sure to make a backup of the [[Userdata|userdata folder]] when doing updates in case something goes wrong.
}}
}}


{{FAQ|1=Release_version|2=Version
{{FAQ|1=Release_version|2=Version
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= {{name}} for Windows version
| Question= Kodi for Windows version
| Answer=
| Answer=
* The current stable version of {{name}} for Windows is {{Current version}}. This is the same code that all of the other platforms (Linux, iOS, Mac OS X) are using.
* The current stable version of Kodi for Windows is {{Current version}}. This is the same code that all of the other platforms (Linux, iOS, Mac OS X) are using.
}}
}}


{{FAQ|1=Current_build|2=XBMC_Version
{{FAQ|1=Current_build|2=Kodi_Version
| BGcolor=  
| BGcolor=  
| Question= What version/nightly build/beta of {{name}} am I running?
| Question= What version/nightly build/beta of Kodi am I running?
| Answer=
| Answer=
* {{name}} main menu > System > Lower submenu > System info. '''Note the build date.'''
* Open the Settings Page by clicking the "gear" icon (top left corner underneath the Kodi logo) then System Information. '''Note the build date.'''
}}
}}


{{FAQ|1=Tools
{{FAQ|1=Tools
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= Programs and tools to help with XBMC
| Question= Programs and tools to help with Kodi
| Answer=
| Answer=
* For a list of programs and tools to help with XBMC, such as renaming files, managing media, file sharing, and more, see '''[[Supplemental tools/Windows]]'''
* For a list of programs and tools to help with Kodi, such as renaming files, managing media, file sharing, and more, see '''[[Supplemental tools]]'''
}}
}}


{{FAQ|1=Portable|2=Portable_mode
{{FAQ|1=Portable|2=Portable_mode
Line 50: Line 49:
| Question= Portable mode
| Question= Portable mode
| Answer=
| Answer=
* If you wish, you may run {{name}} in portable mode by adding the ''-p'' switch (in the ''Target field'' after the closing quotation mark) to the shortcut's properties used to launch XBMC. This will then use the {{name}} folder itself as the Home folder, which means scripts, plugins, skins and userdata will be located in the 'portable_data' folder within the {{name}} folder. This is useful for running {{name}} for Windows off a USB stick for portability.
[[File:Portable01.jpg|300px|right]]
* You'll have to put the {{name}} folder in a place where standard users have write permission (e.g. ''not'' under Program Files) or run the shortcut as admin (even though you're logged in with an admin account). Otherwise you'll get the error message "ERROR: Unable to create application. Exiting."
{{#lst:HOW-TO:Install_Kodi_for_Windows|Portable Mode}}
* You will, however, have to be careful when upgrading to make sure that the [[userdata]] folder you use is not overwritten.
}}
}}


{{FAQ|1=Delay
{{FAQ|1=Delay
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= Upon booting, start {{name}} with a delay
| Question= Upon booting, start Kodi with a delay
| Answer=
| Answer=
* When starting {{name}} on Windows startup it can be that some sub services weren't started when {{name}} is up. To delay {{name}} just add the parameter -d X (in the ''Target field'' after the closing quotation mark) to the shortcut's properties used to launch XBMC, with X equal to the startup delay in seconds.
* When starting Kodi on Windows startup it can be that some sub services weren't started when Kodi is up. To delay Kodi just add the parameter -d X (in the ''Target field'' after the closing quotation mark) to the shortcut's properties used to launch Kodi, with X equal to the startup delay in seconds.
}}
}}


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== Troubleshooting ==
== Troubleshooting ==
{{see also|Troubleshooting}}
{| width="100%"
{| width="100%"
{{FAQ|1=Help|2=Forum|3=IRC
{{FAQ|1=Help|2=Forum|3=IRC
| BGcolor=
| BGcolor=
| Question=Getting more help with {{name}} for Windows
| Question=Getting more help with Kodi for Windows
| Answer=
| Answer=
* '''[http://forum.xbmc.org/forumdisplay.php?f=59 {{name}} for Windows specific help forum]'''
* '''[http://forum.kodi.tv/forumdisplay.php?f=59 Kodi for Windows specific help forum]'''
* '''[irc://irc.freenode.org/xbmc-osx #xbmc]''' [[w:IRC|IRC]] chat channel on irc.freenode.org.
* '''[irc://irc.freenode.org/Kodi #Kodi]''' [[w:IRC|IRC]] chat channel on irc.freenode.org.
}}
}}


{{FAQ|1=Userdata|2=Logs|3=logs|4=debuglog|5=xbmc.log
{{FAQ|1=Userdata|2=Logs|3=logs|4=debuglog|5=kodi.log
| BGcolor=WhiteSmoke
| BGcolor=WhiteSmoke
| Question= Userdata folder and logs
| Question= Userdata folder and logs
| Answer=
| Answer=
:''See '''[[How-to:Submit a proper bug report]]''' for bug reporting details and '''[[forum:42708|here]]''' for instructions on reporting an issue to the forums''
:''See '''[[How-to:Submit a bug report]]''' for bug reporting details and '''[[forum:42708|here]]''' for instructions on reporting an issue to the forums''


* [[Userdata folder]]:  
* [[Userdata]]:  
** Windows XP: {{highlight|Documents and Settings\[user]\Application Data\XBMC\userdata\}}
** Windows Vista/7/8/10: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\Kodi\userdata\}}
** Windows 7: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\XBMC\userdata\}}
** Windows 10 AppStore version: {{highlight|Users\[user]\AppData\Local\Packages\XBMCFoundation.Kodi_4n2hpmxwrvr6p\LocalCache\Roaming\Kodi\userdata\}}
* [[Debug log]]:
* [[Log_file]]:
*: ''If {{name}} is started in [[#portable|'''portable''' mode]], the log file will be created in the {{name}} folder itself.''
*: ''If Kodi is started in '''portable''' mode, the log file will be created in the Kodi folder itself.''
** Windows XP: {{highlight|Documents and Settings\[user]\Application Data\XBMC\xbmc.log}}
** Windows Vista/7/8/10: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\Kodi\kodi.log}}
** Windows 7: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\XBMC\xbmc.log}}
* Crash report:
* Crash report:
** Windows XP: {{highlight|Documents and Settings\[user]\Application Data\XBMC\xbmc_crashlog-[DATE]-[TIME].dmp}}
** Windows Vista/7/8/10: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\Kodi\Kodi_crashlog-[DATE]-[TIME].dmp}}
** Windows 7: {{highlight|Vista/Windows 7: Users\[user]\AppData\Roaming\XBMC\xbmc_crashlog-[DATE]-[TIME].dmp}}
}}
}}


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* ... but the gui works fine.
* ... but the gui works fine.
* If you have a video adapter with pixel shader >= 2.0
* If you have a video adapter with pixel shader >= 2.0
:* {{name}} compiles the video shader at runtime and the compiler was not installed. When installing XBMC, do not uncheck the "Install DirectX" option. Contrary to a common belief, Windows Vista and above do not have a complete DirectX installation out of the box.
:* Kodi compiles the video shader at runtime and the compiler was not installed. When installing Kodi, do not uncheck the "Install DirectX" option. Contrary to a common belief, Windows Vista and above do not have a complete DirectX installation out of the box.
* if you have a DirectX 9 video adapter with pixel shader < 2.0
* if you have a DirectX 9 video adapter with pixel shader < 2.0
:* version 9.11: you are out of luck because the video renderer requires support of pixel shaders >= 2.0
:* version 9.11: you are out of luck because the video renderer requires support of pixel shaders >= 2.0
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* These options are available with Windows Vista, 7 and later.
* These options are available with Windows Vista, 7 and later.
* If you have the required OS and do not see the options, check System Info->Summary->Operating system. It should match your actual OS version.
* If you have the required OS and do not see the options, check System Info->Summary->Operating system. It should match your actual OS version.
* If not, Windows is starting {{name}} in a compatibility mode, which reports an alternative OS version. To disable the compatibility mode, open the file properties of xbmc.exe (located in Program Files\XBMC), and uncheck all the options of the Compatibility tab.
* If not, Windows is starting Kodi in a compatibility mode, which reports an alternative OS version. To disable the compatibility mode, open the file properties of Kodi.exe (located in Program Files\Kodi), and uncheck all the options of the Compatibility tab.
* If that doesn't help, check the compatibility options of the shortcut used to start {{name}} or any launcher program that starts XBMC. If there is a chain of launchers, check each and every one.
* If that doesn't help, check the compatibility options of the shortcut used to start Kodi or any launcher program that starts Kodi. If there is a chain of launchers, check each and every one.
}}
}}


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| Question= Video stutters when "Adjust display refresh rate" is turned on
| Question= Video stutters when "Adjust display refresh rate" is turned on
| Answer=
| Answer=
* The "Adjust display refresh rate" function of {{name}} sometimes has bad interactions with Aero on Windows Vista and 7.
* The "Adjust display refresh rate" function of Kodi sometimes has bad interactions with Aero on Windows Vista and 7.
:* Turn off the "Use a fullscreen window rather than true fullscreen" option.
:* Turn off the "Use a fullscreen window rather than true fullscreen" option.
:* If you must have the "Use a fullscreen window..." option turned on, disable Aero, either globally on the PC with the selection of a basic theme, or just for XBMC, with the "Disable desktop composition" option, in the compatibility tab of xbmc.exe's file properties.
:* If you must have the "Use a fullscreen window..." option turned on, disable Aero, either globally on the PC with the selection of a basic theme, or just for Kodi, with the "Disable desktop composition" option, in the compatibility tab of Kodi.exe's file properties.
}}
}}


{{FAQ|1=Stuttering2
{{FAQ|1=Stuttering2
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= Video stutters in {{name}} 12 due to audio misconfiguration
| Question= Video stutters due to audio misconfiguration
| Answer=
| Answer=
* [http://forum.xbmc.org/showthread.php?tid=154265 Some users reported] that video may stutter in {{name}} version 12 because of audio misconfiguration.
* [http://forum.kodi.tv/showthread.php?tid=154265 Some users reported] that video may stutter in Kodi version 12 because of audio misconfiguration.
:* Go to System / Settings / Audio and try to set Analog Output.
:* Go to System / Settings / Audio and try to set Analog Output.
:* If you don't want to use Analog Output, try to turn on/off DTS-HD or set output to WASAPI HDMI.
:* If you don't want to use Analog Output, try to turn on/off DTS-HD or set output to WASAPI HDMI.
:* For more detailed guide and for Graphics Vendor Specifics visit forum page [http://forum.xbmc.org/showthread.php?tid=146911 HOW TO - Solve audio problems + video stutter (audio induced)].
:* For more detailed guide and for Graphics Vendor Specifics visit forum page [http://forum.kodi.tv/showthread.php?tid=146911 HOW TO - Solve audio problems + video stutter (audio induced)].
}}
}}


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| Question= Video plays in half/quarter of the screen
| Question= Video plays in half/quarter of the screen
| Answer=
| Answer=
* This happens for certain settings with nVidia graphics cards/integrated chipsets and hardware decoding. To fix this, go in the 3D settings of the nVidia Control panel and stop forcing antialiasing to be used (set "Antialiasing - Mode" to Application-controlled or Off). To avoid changing the setting globally and to preserve it for other applications, you can alternatively create a program profile for {{name}} and only disable antialiasing in that profile.
* This happens for certain settings with nVidia graphics cards/integrated chipsets and hardware decoding. To fix this, go in the 3D settings of the nVidia Control panel and stop forcing antialiasing to be used (set "Antialiasing - Mode" to Application-controlled or Off). To avoid changing the setting globally and to preserve it for other applications, you can alternatively create a program profile for Kodi and only disable antialiasing in that profile.
}}
}}


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| Question= DVD player does not work/"please insert disk" message
| Question= DVD player does not work/"please insert disk" message
| Answer=
| Answer=
* Please check if you have more than one ejectable media drive in your system. If that's the case you must be sure that you insert the disk in the drive that has the first drive letter, as {{name}} will fail in all others. You may need to swap driver letters in your Windows installation.
* Please check if you have more than one ejectable media drive in your system. If that's the case you must be sure that you insert the disk in the drive that has the first drive letter, as Kodi will fail in all others. You may need to swap driver letters in your Windows installation.
}}
}}


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| Question= Chinese/Asian text as unrecognized squares
| Question= Chinese/Asian text as unrecognized squares
| Answer=
| Answer=
* For example, using the YouTube add-on to search for Chinese media video content, the {{name}} displays the retrieved media video title Chinese text as unrecognized squares. The reason is that the default font pre-installed with {{name}} does not support Chinese Unicode Font display.
* For example, using the YouTube add-on to search for Chinese media video content, the Kodi displays the retrieved media video title Chinese text as unrecognized squares. The reason is that the default font pre-installed with Kodi does not support Chinese Unicode Font display.
* To make {{name}} to display proper Chinese Text, you need a True-Type Font (.ttf) that supports Chinese Unicode. Below steps guide you on how to install the required font:
* To make Kodi to display proper Chinese Text, you need a True-Type Font (.ttf) that supports Chinese Unicode. Below steps guide you on how to install the required font:
*# Navigate to Windows -> Fonts directory, select an Unicode ttf font file that supports Chinese characters display e.g.KaiTiRegular, copy the font file.
*# Navigate to Windows -> Fonts directory, select an Unicode ttf font file that supports Chinese characters display e.g.KaiTiRegular, copy the font file.
*# Navigate to the {{name}} user directory i.e. C:\Users\<your_user_name>\AppData\Roaming\XBMC\media\Fonts (Windows 7)
*# Navigate to the Kodi user directory i.e. C:\Users\<your_user_name>\AppData\Roaming\Kodi\media\Fonts (Windows 7)
*# Create the Fonts sub-directory if it does not exist.
*# Create the Fonts sub-directory if it does not exist.
*# Paste the copies Chinese font .ttf file into this Fonts sub-directory.
*# Paste the copies Chinese font .ttf file into this Fonts sub-directory.
*# Rename the newly copied .ttf file to arial.ttf.
*# Rename the newly copied .ttf file to arial.ttf.
*# Launch {{name}} and navigate to System -> Appearance -> Skin
*# Launch Kodi and navigate to System -> Appearance -> Skin
*# Change the Fonts selection to 'Arial based'.
*# Change the Fonts selection to 'Arial based'.
* You should now be able to see the Chinese font display properly.
* You should now be able to see the Chinese font display properly.
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{{FAQ|1=No_text
{{FAQ|1=No_text
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= No text in {{name}} with AMD GPU
| Question= No text in Kodi with AMD GPU
| Answer=  
| Answer=  
* AMD Catalyst 12.10 and 12.11 drivers have a known issue where they will cause all {{name}} GUI text to show up as scattered dots (or nothing at all). A fix has been published by AMD with the '''12.11 Beta 11''' Catalyst drivers.  
* AMD Catalyst 12.10 and 12.11 drivers have a known issue where they will cause all Kodi GUI text to show up as scattered dots (or nothing at all). A fix has been published by AMD with the '''12.11 Beta 11''' Catalyst drivers.  
* [http://forum.xbmc.org/showthread.php?tid=143548 Base Windows + {{name}} Install, '''no text''' forum discussion]
* [http://forum.kodi.tv/showthread.php?tid=143548 Base Windows + Kodi Install, '''no text''' forum discussion]
}}
}}


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| Question= Audio issues and/or slow video playback
| Question= Audio issues and/or slow video playback
| Answer=  
| Answer=  
{{See also|Settings/System#Audio output}}
* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback.
* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback.
:* Check to see if your speaker setup is really correct
:* Check to see if your speaker setup is really correct
:* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports.
:* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports.
:* Select the correct audio output device for analog and passthrough.
:* Select the correct audio output device for analog and passthrough.
* Most user can fix their issue by just switching to "DirectSound" in the [[Settings/System#Audio output|audio settings]]. See '''[[Windows Settings for AudioEngine]]''' for more in-depth information.
* Most user can fix their issue by just switching to "DirectSound" in the audio settings. See '''Windows_audio''' for more in-depth information.
}}
}}


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| BGcolor=
| BGcolor=
| Question= ERROR: Unable to create GUI. Exiting.
| Question= ERROR: Unable to create GUI. Exiting.
| Answer= If you are getting this error when trying to start XBMC, make sure you have specific and updated graphics card drivers installed. Generic graphics card drivers might not work with XBMC.
| Answer=  
*If you are getting this error when trying to start Kodi, make sure you have specific and updated graphics card drivers installed. Generic graphics card drivers might not work with Kodi.
}}
}}
|}
|}
[[Category:XBMC Manual]]
[[Category:FAQ|Windows]]
[[Category:Windows|*]]
[[Category:Troubleshooting]]
{{frodo updated}}

Latest revision as of 22:31, 13 September 2022

Frequently Asked Questions Windows and Windows-compatible computer hardware.


General FAQ

See also: All platforms FAQ for FAQs that apply to all versions of Kodi.

Requirements

Link
See: Supported hardware#Windows

How to install and/or update Kodi

Link
  • To download Kodi, goto http://kodi.tv/; select "Downloads" and then run the Windows: Installer.
  • Do the same to update Kodi. All your settings and files will be preserved as they are located in a different place in the userdata folder. Be sure to make a backup of the userdata folder when doing updates in case something goes wrong.

Kodi for Windows version

Link
  • The current stable version of Kodi for Windows is Kodi v20.5 Nexus. This is the same code that all of the other platforms (Linux, iOS, Mac OS X) are using.

What version/nightly build/beta of Kodi am I running?

Link
  • Open the Settings Page by clicking the "gear" icon (top left corner underneath the Kodi logo) then System Information. Note the build date.

Programs and tools to help with Kodi

Link
  • For a list of programs and tools to help with Kodi, such as renaming files, managing media, file sharing, and more, see Supplemental tools


Portable mode

Link
Portable01.jpg


Upon booting, start Kodi with a delay

Link
  • When starting Kodi on Windows startup it can be that some sub services weren't started when Kodi is up. To delay Kodi just add the parameter -d X (in the Target field after the closing quotation mark) to the shortcut's properties used to launch Kodi, with X equal to the startup delay in seconds.

Troubleshooting

Getting more help with Kodi for Windows

Link

Userdata folder and logs

Link
See How-to:Submit a bug report for bug reporting details and here for instructions on reporting an issue to the forums
  • Userdata:
    • Windows Vista/7/8/10: Vista/Windows 7: Users\[user]\AppData\Roaming\Kodi\userdata\
    • Windows 10 AppStore version: Users\[user]\AppData\Local\Packages\XBMCFoundation.Kodi_4n2hpmxwrvr6p\LocalCache\Roaming\Kodi\userdata\
  • Log_file:
    If Kodi is started in portable mode, the log file will be created in the Kodi folder itself.
    • Windows Vista/7/8/10: Vista/Windows 7: Users\[user]\AppData\Roaming\Kodi\kodi.log
  • Crash report:
    • Windows Vista/7/8/10: Vista/Windows 7: Users\[user]\AppData\Roaming\Kodi\Kodi_crashlog-[DATE]-[TIME].dmp

Black/white screen instead of video

Link
  • ... but the gui works fine.
  • If you have a video adapter with pixel shader >= 2.0
  • Kodi compiles the video shader at runtime and the compiler was not installed. When installing Kodi, do not uncheck the "Install DirectX" option. Contrary to a common belief, Windows Vista and above do not have a complete DirectX installation out of the box.
  • if you have a DirectX 9 video adapter with pixel shader < 2.0
  • version 9.11: you are out of luck because the video renderer requires support of pixel shaders >= 2.0
  • versions after 9.11: supported, with the 'Software' render method. The CPU will work harder.

"Allow hardware acceleration (dxva2)" and WASAPI output settings missing

Link
  • These options are available with Windows Vista, 7 and later.
  • If you have the required OS and do not see the options, check System Info->Summary->Operating system. It should match your actual OS version.
  • If not, Windows is starting Kodi in a compatibility mode, which reports an alternative OS version. To disable the compatibility mode, open the file properties of Kodi.exe (located in Program Files\Kodi), and uncheck all the options of the Compatibility tab.
  • If that doesn't help, check the compatibility options of the shortcut used to start Kodi or any launcher program that starts Kodi. If there is a chain of launchers, check each and every one.

Video stutters when "Adjust display refresh rate" is turned on

Link
  • The "Adjust display refresh rate" function of Kodi sometimes has bad interactions with Aero on Windows Vista and 7.
  • Turn off the "Use a fullscreen window rather than true fullscreen" option.
  • If you must have the "Use a fullscreen window..." option turned on, disable Aero, either globally on the PC with the selection of a basic theme, or just for Kodi, with the "Disable desktop composition" option, in the compatibility tab of Kodi.exe's file properties.

Video stutters due to audio misconfiguration

Link
  • Some users reported that video may stutter in Kodi version 12 because of audio misconfiguration.

Video plays in half/quarter of the screen

Link
  • This happens for certain settings with nVidia graphics cards/integrated chipsets and hardware decoding. To fix this, go in the 3D settings of the nVidia Control panel and stop forcing antialiasing to be used (set "Antialiasing - Mode" to Application-controlled or Off). To avoid changing the setting globally and to preserve it for other applications, you can alternatively create a program profile for Kodi and only disable antialiasing in that profile.

DVD player does not work/"please insert disk" message

Link
  • Please check if you have more than one ejectable media drive in your system. If that's the case you must be sure that you insert the disk in the drive that has the first drive letter, as Kodi will fail in all others. You may need to swap driver letters in your Windows installation.

Chinese/Asian text as unrecognized squares

Link
  • For example, using the YouTube add-on to search for Chinese media video content, the Kodi displays the retrieved media video title Chinese text as unrecognized squares. The reason is that the default font pre-installed with Kodi does not support Chinese Unicode Font display.
  • To make Kodi to display proper Chinese Text, you need a True-Type Font (.ttf) that supports Chinese Unicode. Below steps guide you on how to install the required font:
    1. Navigate to Windows -> Fonts directory, select an Unicode ttf font file that supports Chinese characters display e.g.KaiTiRegular, copy the font file.
    2. Navigate to the Kodi user directory i.e. C:\Users\<your_user_name>\AppData\Roaming\Kodi\media\Fonts (Windows 7)
    3. Create the Fonts sub-directory if it does not exist.
    4. Paste the copies Chinese font .ttf file into this Fonts sub-directory.
    5. Rename the newly copied .ttf file to arial.ttf.
    6. Launch Kodi and navigate to System -> Appearance -> Skin
    7. Change the Fonts selection to 'Arial based'.
  • You should now be able to see the Chinese font display properly.
  • Note: Your Windows system must have the Asia Fonts support pre-installed. Otherwise you may not be able to find any Chinese .ttf font file in Windows -> Fonts directory.

No text in Kodi with AMD GPU

Link
  • AMD Catalyst 12.10 and 12.11 drivers have a known issue where they will cause all Kodi GUI text to show up as scattered dots (or nothing at all). A fix has been published by AMD with the 12.11 Beta 11 Catalyst drivers.
  • Base Windows + Kodi Install, no text forum discussion

Getting IR remote working on Windows Server 2008 & WHS 2011

Link

Audio issues and/or slow video playback

Link
  • Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback.
  • Check to see if your speaker setup is really correct
  • If passthrough: make sure you only enable the audio codecs your receiver supports.
  • Select the correct audio output device for analog and passthrough.
  • Most user can fix their issue by just switching to "DirectSound" in the audio settings. See Windows_audio for more in-depth information.

ERROR: Unable to create GUI. Exiting.

Link
  • If you are getting this error when trying to start Kodi, make sure you have specific and updated graphics card drivers installed. Generic graphics card drivers might not work with Kodi.