Archive:IOS FAQ: Difference between revisions
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<section begin="intro" />'''F'''requently '''A'''sked '''Q'''uestions for iOS, including [[w:iDevices|iDevices]] and [[w:Apple TV|Apple TV]].<section end="intro" /> | <section begin="intro" />'''F'''requently '''A'''sked '''Q'''uestions for iOS, including [[w:iDevices|iDevices]] and [[w:Apple TV|Apple TV]].<section end="intro" /> | ||
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{{-}} | {{-}} | ||
== General FAQ (all devices) == | == General FAQ (all devices) == | ||
{| cellborder="0" cellpadding="5" cellspacing="0" | {| cellborder="0" cellpadding="5" cellspacing="0" | ||
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| Question= SSH | | Question= SSH | ||
| Answer= | | Answer= | ||
* | * Secure Shell (SSH) is used to send remote commands to iOS devices. You might need this for some Kodi related tasks detailed on this page. For SSH access you can use [http://www.chiark.greenend.org.uk/~sgtatham/putty/ putty] or [http://www.bitvise.com/tunnelier.html Tunnelier] on Windows, Terminal.app in Mac OS X, or any standard terminal/shell in Linux. | ||
* To SSH into an iOS device open your SSH application and type in: | * To SSH into an iOS device open your SSH application and type in: | ||
:<pre>ssh [email protected]</pre> | :<pre>ssh [email protected]</pre> | ||
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| Question= Accessing media | | Question= Accessing media | ||
| Answer= | | Answer= | ||
* Most users just connect to media that's being shared from a computer, HTPC, or NAS device on your local network. iPad and other iDevices can store files locally, and the iPad specifically can also use the Apple Camera Kit to use USB drive and SD cards. | * Most users just connect to media that's being shared from a computer, HTPC, or NAS device on your local network. iPad and other iDevices can store files locally, and the iPad specifically can also use the Apple Camera Kit to use USB drive and SD cards. | ||
}} | }} | ||
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| Question= Touch screen controls | | Question= Touch screen controls | ||
| Answer= | | Answer= | ||
* '''Context menu:''' Single-finger long tap or two-finger single tap the menu item. | * '''Context menu:''' Single-finger long tap or two-finger single tap the menu item. | ||
* '''Go Back:''' Two finger swipe left. | * '''Go Back:''' Two finger swipe left. | ||
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| Answer= | | Answer= | ||
* Direct '''touch screen''' input | * Direct '''touch screen''' input | ||
* ''' | * '''Web interface''', including add-on interfaces | ||
* Kodi smartphone and tablet remote apps. | * Kodi smartphone and tablet remote apps. | ||
* Bluetooth keyboards can be used for navigation and playback, in addition to text entry. | * Bluetooth keyboards can be used for navigation and playback, in addition to text entry. | ||
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== Troubleshooting == | == Troubleshooting == | ||
{| cellborder="0" cellpadding="5" cellspacing="0" width="100%" | {| cellborder="0" cellpadding="5" cellspacing="0" width="100%" | ||
Have you tried switching it off then on again? | Have you tried switching it off then on again? | ||
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* Settings or sources not stored and updates are failing? This can happen when the setting xml files are manipulated outside Kodi. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions. | * Settings or sources not stored and updates are failing? This can happen when the setting xml files are manipulated outside Kodi. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions. | ||
* Run the following | * Run the following SSH command on the iOS device: | ||
<pre>chown -R mobile:mobile /private/var/mobile/Library/Preferences/Kodi/</pre> | <pre>chown -R mobile:mobile /private/var/mobile/Library/Preferences/Kodi/</pre> | ||
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| Question=Not enough space/memory | | Question=Not enough space/memory | ||
| Answer= <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. --> | | Answer= <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. --> | ||
* Have you run out of space on your ATV2? Check with (via | * Have you run out of space on your ATV2? Check with (via SSH) the <code>df -k</code> command. If any /dev/disk* filesystems are at 100%, use <code>du -h /</code> to see what's taking up space. or to show which files are, for example, bigger then 9 Mb do <code>find / -size +9000b</code> | ||
* First places to check are: | * First places to check are: | ||
{{note|you can clear out the files in these folders, but don't delete the folders themselves}} | {{note|you can clear out the files in these folders, but don't delete the folders themselves}} | ||
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** {{highlight|/private/var/mobile/Library/Caches/AppleTV/Video/Other}} | ** {{highlight|/private/var/mobile/Library/Caches/AppleTV/Video/Other}} | ||
** {{highlight|/private/var/cache/apt/archives/}} | ** {{highlight|/private/var/cache/apt/archives/}} | ||
}} | }} | ||
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| Question= Thumbnails taking up too much space or are causing long loading times | | Question= Thumbnails taking up too much space or are causing long loading times | ||
| Answer= | | Answer= | ||
HOW-TO:Reduce disk space usage | |||
}} | }} | ||
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| Question= Audio issues and/or slow video playback | | Question= Audio issues and/or slow video playback | ||
| Answer= | | Answer= | ||
* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback. | * Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback. | ||
:* Check to see if your speaker setup is really correct | :* Check to see if your speaker setup is really correct | ||
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* Disable playback sync completely, Kodi -> Settings -> Video -> Playback -> turn off "Sync playback to display" | * Disable playback sync completely, Kodi -> Settings -> Video -> Playback -> turn off "Sync playback to display" | ||
* If you are having buffering issues using a Time Capsule on WiFi, try [[forumpost s:959135|this]]. | * If you are having buffering issues using a Time Capsule on WiFi, try [[forumpost s:959135|this]]. | ||
** See also | ** See also Thumbnails for speeding up the GUI when it's loading large/lots of thumbnails. | ||
* Make sure the video isn't interlaced. | * Make sure the video isn't interlaced. | ||
* If the video is in HD, make sure it is using the h.264 codec (up to High Profile. Hi10P will not work, MediaInfo can help). | * If the video is in HD, make sure it is using the h.264 codec (up to High Profile. Hi10P will not work, MediaInfo can help). | ||
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| Answer= | | Answer= | ||
;General | ;General | ||
* Check your | * Check your logs for clues. | ||
* Have you [[#repair_settings|tried to repair permissions on Kodi's settings]]? | * Have you [[#repair_settings|tried to repair permissions on Kodi's settings]]? | ||
* Are you using a feature rich skin? Check to see if you're running [http://forum.kodi.tv/showpost.php?p=883003&postcount=86 out of memory]. | * Are you using a feature rich skin? Check to see if you're running [http://forum.kodi.tv/showpost.php?p=883003&postcount=86 out of memory]. | ||
* Does your kodi.log have any SQL errors ("database disk image is malformed")? Remove your databases and reboot: (via | * Does your kodi.log have any SQL errors ("database disk image is malformed")? Remove your databases and reboot: (via SSH) <code>rm -f /private/var/mobile/Library/Preferences/Kodi/userdata/Database/*db</code> . {{highlight|color=orange|'''Warning:''' This will reset your video and music libraries}}. | ||
* Try turning off thumbnail generation (does not affect thumbnails from a library scan), Kodi > Settings > Video > File and deselect 'generate thumbnails'. | * Try turning off thumbnail generation (does not affect thumbnails from a library scan), Kodi > Settings > Video > File and deselect 'generate thumbnails'. | ||
* Are you using AFP file sharing? If you're seeing LIBAFPCLIENT errors in your logs you may want to switch to a different protocol. AFP is generally stable but [http://forum.kodi.tv/showthread.php?t=109723&page=21 development] is orphaned at the moment. | * Are you using AFP file sharing? If you're seeing LIBAFPCLIENT errors in your logs you may want to switch to a different protocol. AFP is generally stable but [http://forum.kodi.tv/showthread.php?t=109723&page=21 development] is orphaned at the moment. | ||
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: Due do a server issue, the Team Kodi Cydia repo is having problems. Jailbroken iOS users can still manually install Kodi v16. See '''[[HOW-TO:Install Kodi for iOS]]''' for more info. | : Due do a server issue, the Team Kodi Cydia repo is having problems. Jailbroken iOS users can still manually install Kodi v16. See '''[[HOW-TO:Install Kodi for iOS]]''' for more info. | ||
{{DISPLAYTITLE:iOS FAQ}} | {{DISPLAYTITLE:iOS FAQ}} | ||
[[Category:Apple]] | [[Category:Apple]] | ||
Revision as of 07:20, 14 November 2020
Frequently Asked Questions for iOS, including iDevices and Apple TV.
General FAQ (all devices)
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Troubleshooting
Have you tried switching it off then on again?
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v16 missing from Cydia
- Due do a server issue, the Team Kodi Cydia repo is having problems. Jailbroken iOS users can still manually install Kodi v16. See HOW-TO:Install Kodi for iOS for more info.