Archive:IOS FAQ: Difference between revisions
No edit summary |
m (Text replacement - "{{Helix updated}}" to "") |
||
(7 intermediate revisions by the same user not shown) | |||
Line 1: | Line 1: | ||
{{atv2 farewell}} | {{atv2 farewell}} | ||
<section begin="intro" />'''F'''requently '''A'''sked '''Q'''uestions for iOS, including [[w:iDevices|iDevices]] and [[w:Apple TV|Apple TV]].<section end="intro" /> | <section begin="intro" />'''F'''requently '''A'''sked '''Q'''uestions for iOS, including [[w:iDevices|iDevices]] and [[w:Apple TV|Apple TV]].<section end="intro" /> | ||
Line 10: | Line 8: | ||
{{-}} | {{-}} | ||
== General FAQ (all devices) == | == General FAQ (all devices) == | ||
{| cellborder="0" cellpadding="5" cellspacing="0" | {| cellborder="0" cellpadding="5" cellspacing="0" | ||
Line 27: | Line 24: | ||
| Question= SSH | | Question= SSH | ||
| Answer= | | Answer= | ||
* | * Secure Shell (SSH) is used to send remote commands to iOS devices. You might need this for some Kodi related tasks detailed on this page. For SSH access you can use [http://www.chiark.greenend.org.uk/~sgtatham/putty/ putty] or [http://www.bitvise.com/tunnelier.html Tunnelier] on Windows, Terminal.app in Mac OS X, or any standard terminal/shell in Linux. | ||
* To SSH into an iOS device open your SSH application and type in: | * To SSH into an iOS device open your SSH application and type in: | ||
:<pre>ssh [email protected]</pre> | :<pre>ssh [email protected]</pre> | ||
Line 62: | Line 59: | ||
| Question= Accessing media | | Question= Accessing media | ||
| Answer= | | Answer= | ||
* Most users just connect to media that's being shared from a computer, HTPC, or NAS device on your local network. iPad and other iDevices can store files locally, and the iPad specifically can also use the Apple Camera Kit to use USB drive and SD cards. | * Most users just connect to media that's being shared from a computer, HTPC, or NAS device on your local network. iPad and other iDevices can store files locally, and the iPad specifically can also use the Apple Camera Kit to use USB drive and SD cards. | ||
}} | }} | ||
Line 87: | Line 83: | ||
| Question= Touch screen controls | | Question= Touch screen controls | ||
| Answer= | | Answer= | ||
* '''Context menu:''' Single-finger long tap or two-finger single tap the menu item. | * '''Context menu:''' Single-finger long tap or two-finger single tap the menu item. | ||
* '''Go Back:''' Two finger swipe left. | * '''Go Back:''' Two finger swipe left. | ||
Line 100: | Line 95: | ||
| Answer= | | Answer= | ||
* Direct '''touch screen''' input | * Direct '''touch screen''' input | ||
* ''' | * '''Web interface''', including add-on interfaces | ||
* Kodi | * Kodi smartphone and tablet remote apps. | ||
* Bluetooth keyboards can be used for navigation and playback, in addition to text entry. | * Bluetooth keyboards can be used for navigation and playback, in addition to text entry. | ||
* Headphone remote control of Apple headphones or on bluetooth headphones can control play/pause and next/previous item (playlist or auto play next). | * Headphone remote control of Apple headphones or on bluetooth headphones can control play/pause and next/previous item (playlist or auto play next). | ||
Line 145: | Line 140: | ||
== Troubleshooting == | == Troubleshooting == | ||
{| cellborder="0" cellpadding="5" cellspacing="0" width="100%" | {| cellborder="0" cellpadding="5" cellspacing="0" width="100%" | ||
Have you tried switching it off then on again? | Have you tried switching it off then on again? | ||
Line 160: | Line 154: | ||
| Question= Userdata folder and logs | | Question= Userdata folder and logs | ||
| Answer= | | Answer= | ||
:{{see also|HOW-TO: | :{{see also|HOW-TO:Submit_a_bug_report|Log file/Easy}} | ||
* [[Userdata]]: {{highlight|/var/mobile/Library/Preferences/Kodi/userdata/}} | * [[Userdata]]: {{highlight|/var/mobile/Library/Preferences/Kodi/userdata/}} | ||
Line 181: | Line 175: | ||
* Settings or sources not stored and updates are failing? This can happen when the setting xml files are manipulated outside Kodi. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions. | * Settings or sources not stored and updates are failing? This can happen when the setting xml files are manipulated outside Kodi. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions. | ||
* Run the following | * Run the following SSH command on the iOS device: | ||
<pre>chown -R mobile:mobile /private/var/mobile/Library/Preferences/Kodi/</pre> | <pre>chown -R mobile:mobile /private/var/mobile/Library/Preferences/Kodi/</pre> | ||
Line 213: | Line 207: | ||
| Question=Not enough space/memory | | Question=Not enough space/memory | ||
| Answer= <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. --> | | Answer= <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. --> | ||
* Have you run out of space on your ATV2? Check with (via | * Have you run out of space on your ATV2? Check with (via SSH) the <code>df -k</code> command. If any /dev/disk* filesystems are at 100%, use <code>du -h /</code> to see what's taking up space. or to show which files are, for example, bigger then 9 Mb do <code>find / -size +9000b</code> | ||
* First places to check are: | * First places to check are: | ||
{{note|you can clear out the files in these folders, but don't delete the folders themselves}} | {{note|you can clear out the files in these folders, but don't delete the folders themselves}} | ||
Line 220: | Line 214: | ||
** {{highlight|/private/var/mobile/Library/Caches/AppleTV/Video/Other}} | ** {{highlight|/private/var/mobile/Library/Caches/AppleTV/Video/Other}} | ||
** {{highlight|/private/var/cache/apt/archives/}} | ** {{highlight|/private/var/cache/apt/archives/}} | ||
}} | }} | ||
Line 227: | Line 220: | ||
| Question= Thumbnails taking up too much space or are causing long loading times | | Question= Thumbnails taking up too much space or are causing long loading times | ||
| Answer= | | Answer= | ||
HOW-TO:Reduce disk space usage | |||
}} | }} | ||
Line 234: | Line 227: | ||
| Question= Audio issues and/or slow video playback | | Question= Audio issues and/or slow video playback | ||
| Answer= | | Answer= | ||
* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback. | * Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback. | ||
:* Check to see if your speaker setup is really correct | :* Check to see if your speaker setup is really correct | ||
:* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports. | :* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports. | ||
:* Select the correct audio output device for analog and passthrough. | :* Select the correct audio output device for analog and passthrough. | ||
* Not actually an issue with Kodi: Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio. | * Not actually an issue with Kodi: Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio. | ||
}} | }} | ||
Line 253: | Line 244: | ||
* Disable playback sync completely, Kodi -> Settings -> Video -> Playback -> turn off "Sync playback to display" | * Disable playback sync completely, Kodi -> Settings -> Video -> Playback -> turn off "Sync playback to display" | ||
* If you are having buffering issues using a Time Capsule on WiFi, try [[forumpost s:959135|this]]. | * If you are having buffering issues using a Time Capsule on WiFi, try [[forumpost s:959135|this]]. | ||
** See also | ** See also Thumbnails for speeding up the GUI when it's loading large/lots of thumbnails. | ||
* Make sure the video isn't interlaced. | * Make sure the video isn't interlaced. | ||
* If the video is in HD, make sure it is using the h.264 codec (up to High Profile. Hi10P will not work, | * If the video is in HD, make sure it is using the h.264 codec (up to High Profile. Hi10P will not work, MediaInfo can help). | ||
;ATV2 <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. --> | ;ATV2 <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. --> | ||
* Use a wired network connection (if possible, even if just for testing to rule out wireless network issues). | * Use a wired network connection (if possible, even if just for testing to rule out wireless network issues). | ||
Line 269: | Line 260: | ||
| Answer= | | Answer= | ||
;General | ;General | ||
* Check your | * Check your logs for clues. | ||
* Have you [[#repair_settings|tried to repair permissions on Kodi's settings]]? | * Have you [[#repair_settings|tried to repair permissions on Kodi's settings]]? | ||
* Are you using a feature rich skin? Check to see if you're running [http://forum.kodi.tv/showpost.php?p=883003&postcount=86 out of memory]. | * Are you using a feature rich skin? Check to see if you're running [http://forum.kodi.tv/showpost.php?p=883003&postcount=86 out of memory]. | ||
* Does your kodi.log have any SQL errors ("database disk image is malformed")? Remove your databases and reboot: (via | * Does your kodi.log have any SQL errors ("database disk image is malformed")? Remove your databases and reboot: (via SSH) <code>rm -f /private/var/mobile/Library/Preferences/Kodi/userdata/Database/*db</code> . {{highlight|color=orange|'''Warning:''' This will reset your video and music libraries}}. | ||
* Try turning off thumbnail generation (does not affect thumbnails from a library scan), Kodi > Settings > Video > File and deselect 'generate thumbnails'. | * Try turning off thumbnail generation (does not affect thumbnails from a library scan), Kodi > Settings > Video > File and deselect 'generate thumbnails'. | ||
* Are you using AFP file sharing? If you're seeing LIBAFPCLIENT errors in your logs you may want to switch to a different protocol. AFP is generally stable but [http://forum.kodi.tv/showthread.php?t=109723&page=21 development] is orphaned at the moment. | * Are you using AFP file sharing? If you're seeing LIBAFPCLIENT errors in your logs you may want to switch to a different protocol. AFP is generally stable but [http://forum.kodi.tv/showthread.php?t=109723&page=21 development] is orphaned at the moment. | ||
Line 286: | Line 277: | ||
: Due do a server issue, the Team Kodi Cydia repo is having problems. Jailbroken iOS users can still manually install Kodi v16. See '''[[HOW-TO:Install Kodi for iOS]]''' for more info. | : Due do a server issue, the Team Kodi Cydia repo is having problems. Jailbroken iOS users can still manually install Kodi v16. See '''[[HOW-TO:Install Kodi for iOS]]''' for more info. | ||
{{DISPLAYTITLE:iOS FAQ}} | {{DISPLAYTITLE:iOS FAQ}} | ||
[[Category:Apple]] | [[Category:Apple]] | ||
Revision as of 07:20, 14 November 2020
Frequently Asked Questions for iOS, including iDevices and Apple TV.
General FAQ (all devices)
| ||||||||||
| ||||||||||
| ||||||||||
| ||||||||||
| ||||||||||
| ||||||||||
| ||||||||||
| ||||||||||
| ||||||||||
| ||||||||||
| ||||||||||
| ||||||||||
|
Troubleshooting
Have you tried switching it off then on again?
| ||||
| ||||
| ||||
| ||||
| ||||
| ||||
| ||||
| ||||
| ||||
| ||||
| ||||
|
v16 missing from Cydia
- Due do a server issue, the Team Kodi Cydia repo is having problems. Jailbroken iOS users can still manually install Kodi v16. See HOW-TO:Install Kodi for iOS for more info.