Archive:All platforms FAQ: Difference between revisions

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{{{{name}} FAQ}}
{{XBMC FAQ}}
{{mininav| [[FAQs]] {{l2| [[Devices]] }} }}
{{mininav| [[FAQs]] {{l2| [[Devices]] }} }}
'''F'''requently '''A'''sked '''Q'''uestions for {{name}} that apply to all versions/platforms/OSes.
'''F'''requently '''A'''sked '''Q'''uestions for XBMC that apply to all versions/platforms/OSes.


__TOC__
__TOC__
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{| width="100%"
{| width="100%"
{| width="100%"
{| width="100%"
{{FAQ|1= {{name}}
{{FAQ|1= XBMC
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= About {{name}}
| Question= About XBMC
| Answer=
| Answer=
{{Main|{{name}} FAQ|{{name}} Media Center}}
{{Main|XBMC FAQ|XBMC Media Center}}
{{#lst:{{name}}|intro2}}
{{#lst:XBMC|intro2}}
}}
}}


{{FAQ|1= Install
{{FAQ|1= Install
| BGcolor=  
| BGcolor=  
| Question= Installing {{name}}
| Question= Installing XBMC
| Answer=
| Answer=
* See '''[[Installation]]''' and select the OS for your device for installation instructions.
* See '''[[Installation]]''' and select the OS for your device for installation instructions.
* The current stable build of {{name}} is {{current version}}.
* The current stable build of XBMC is {{current version}}.
}}
}}


{{FAQ|1= uninstall |2= fresh_install
{{FAQ|1= uninstall |2= fresh_install
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= Uninstalling/fresh installing {{name}}
| Question= Uninstalling/fresh installing XBMC
| Answer=
| Answer=
* To completely uninstall {{name}}, or to preform a fresh reinstall, you will need to delete the [[userdata folder]] and the containing {{name}} home folder that holds the userdata folder, in addition to deleting/uninstalling the {{name}} application.
* To completely uninstall XBMC, or to preform a fresh reinstall, you will need to delete the [[userdata folder]] and the containing XBMC home folder that holds the userdata folder, in addition to deleting/uninstalling the XBMC application.
}}
}}


{{FAQ|1= {{name}}_version
{{FAQ|1= XBMC_version
| BGcolor=  
| BGcolor=  
| Question= What version am I running?
| Question= What version am I running?
| Answer=
| Answer=
* In the default skin go to: {{name}} main menu > System > Lower submenu > System info. ''(For a nightly build, note the build date.)''
* In the default skin go to: XBMC main menu > System > Lower submenu > System info. ''(For a nightly build, note the build date.)''
}}
}}


{{FAQ|1=Quick_Start_Guide|2=Quickstart
{{FAQ|1=Quick_Start_Guide|2=Quickstart
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= Quick Start Guide for {{name}}
| Question= Quick Start Guide for XBMC
| Answer=
| Answer=
{{See|{{name}} Quick Start Guide}}
{{See|XBMC Quick Start Guide}}
}}
}}


{{FAQ|1=Library|2=MySQL_sync|3=Roaming_profiles
{{FAQ|1=Library|2=MySQL_sync|3=Roaming_profiles
| BGcolor=  
| BGcolor=  
| Question= Sync the {{name}} library between multiple installs
| Question= Sync the XBMC library between multiple installs
| Answer=
| Answer=
{{See|Syncing and sharing}}
{{See|Syncing and sharing}}
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{{FAQ|1= Remotes|2= Keyboard |3= Keyboard_controls
{{FAQ|1= Remotes|2= Keyboard |3= Keyboard_controls
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= Controlling {{name}}
| Question= Controlling XBMC
| Answer=
| Answer=
{{See|Remote controls}}
{{See|Remote controls}}
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{{FAQ|1=DLNA|2=SmartTVs|3=UPnP
{{FAQ|1=DLNA|2=SmartTVs|3=UPnP
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= Can I run {{name}} from my PC to my TV using DLNA/UPnP?
| Question= Can I run XBMC from my PC to my TV using DLNA/UPnP?
| Answer=
| Answer=
* {{name}} has some support for this, and more is planned for the future. Normally {{name}} is meant to be ran on a computer/supported-device that is directly connected to the TV by a video cable.
* XBMC has some support for this, and more is planned for the future. Normally XBMC is meant to be ran on a computer/supported-device that is directly connected to the TV by a video cable.
* Some files can be '''[[UPnP/Share|shared]]''' from {{name}} using the built-in [[UPnP]] server and files scanned into the [[Video library]]. {{name}} will not currently transcode any files, so only file formats that your TV/device can natively playback will work. This will only work with video (so you won't see {{name}}'s GUI) and currently does not work with add-on content.
* Some files can be '''[[UPnP/Share|shared]]''' from XBMC using the built-in [[UPnP]] server and files scanned into the [[Video library]]. XBMC will not currently transcode any files, so only file formats that your TV/device can natively playback will work. This will only work with video (so you won't see XBMC's GUI) and currently does not work with add-on content.
}}
}}


{{FAQ|1= xbox |2= PS3 |3= xbox360 |4=Wii
{{FAQ|1= xbox |2= PS3 |3= xbox360 |4=Wii
| BGcolor=
| BGcolor=
| Question= Can I install {{name}} on a PS3, Xbox360, or Wii?
| Question= Can I install XBMC on a PS3, Xbox360, or Wii?
| Answer=
| Answer=
* Not to be confused with [[{{name}}4Xbox]], which is the continued effort to run {{name}} on original Xbox hardware.
* Not to be confused with [[XBMC4Xbox]], which is the continued effort to run XBMC on original Xbox hardware.
* No. The required reverse engineering (to get access to the video acceleration hardware, among other things) has not happened on any of these game consoles. Further more, no one on Team {{name}} feels that it is worth the effort to port {{name}} to any of them, as it would be a huge undertaking.
* No. The required reverse engineering (to get access to the video acceleration hardware, among other things) has not happened on any of these game consoles. Further more, no one on Team XBMC feels that it is worth the effort to port XBMC to any of them, as it would be a huge undertaking.
}}
}}


{{FAQ|1= original_xbox
{{FAQ|1= original_xbox
| BGcolor= WhiteSmoke
| BGcolor= WhiteSmoke
| Question= Does {{name}} still run on the original Xbox?
| Question= Does XBMC still run on the original Xbox?
| Answer=
| Answer=
* Team {{name}} no longer officially supports the original Xbox, but the group over at [[{{name}}4Xbox]] does.
* Team XBMC no longer officially supports the original Xbox, but the group over at [[XBMC4Xbox]] does.
}}
}}
<section end="Consoles and smartTV" />
<section end="Consoles and smartTV" />
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| Question=Bluray
| Question=Bluray
| Answer=
| Answer=
* {{name}} can playback unencrypted bluray discs and bluray images. There is limited support for some bluray menus.
* XBMC can playback unencrypted bluray discs and bluray images. There is limited support for some bluray menus.
}}
}}


{{FAQ|1= Multi_part|2= File_stacking
{{FAQ|1= Multi_part|2= File_stacking
| BGcolor=
| BGcolor=
| Question= Can {{name}} handle multi-part movie files?
| Question= Can XBMC handle multi-part movie files?
| Answer=
| Answer=
{{Main|File stacking}}
{{Main|File stacking}}
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| Question= How do I automatically play the next video?
| Question= How do I automatically play the next video?
| Answer=
| Answer=
* As of {{name}} v12 you can turn on automatic playing of the next video by going to {{highlight|bordered=yes|[[Settings/Videos#Playback|Settings -> Videos -> Playback -> Play next video automatically]]}}
* As of XBMC v12 you can turn on automatic playing of the next video by going to {{highlight|bordered=yes|[[Settings/Videos#Playback|Settings -> Videos -> Playback -> Play next video automatically]]}}
* While selecting the video you wish to start at, bring up the contextual menu (press {{keypress|C}}) and select "Play from here".
* While selecting the video you wish to start at, bring up the contextual menu (press {{keypress|C}}) and select "Play from here".
* You can also play all items in a folder by selecting the folder and selecting "Play" from the contextual menu (press {{keypress|C}}).
* You can also play all items in a folder by selecting the folder and selecting "Play" from the contextual menu (press {{keypress|C}}).
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| Answer=  
| Answer=  
* Most of the information for music is pulled from the embedded music tags inside the file. Make sure your music files are tagged correctly.
* Most of the information for music is pulled from the embedded music tags inside the file. Make sure your music files are tagged correctly.
* Some tags might show up in other programs, but might still be damaged or invalid for the tag standard, causing issues in {{name}}.
* Some tags might show up in other programs, but might still be damaged or invalid for the tag standard, causing issues in XBMC.
* You can use a program such as [[MusicBrainz Picard]] to easily tag files or fix broken tags. See also [[:Category:Music tools]] for other programs.
* You can use a program such as [[MusicBrainz Picard]] to easily tag files or fix broken tags. See also [[:Category:Music tools]] for other programs.
}}
}}
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| Question= What are add-ons?
| Question= What are add-ons?
| Answer=
| Answer=
* '''[[Add-ons]]''' are a way of extending {{name}}'s functionality easily. Common add-ons include: Skins, Scrapers, Video Add-ons, Subtitle downloaders but many more are available.
* '''[[Add-ons]]''' are a way of extending XBMC's functionality easily. Common add-ons include: Skins, Scrapers, Video Add-ons, Subtitle downloaders but many more are available.
}}
}}


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| Question= Where can I find unofficial add-ons/skins?
| Question= Where can I find unofficial add-ons/skins?
| Answer=
| Answer=
* Add-ons not included in the official {{name}} repository can be obtained by using unofficial repositories or installing the add-on using '''Install from Zip file''' option. The two main sources for finding unofficial repos and add-ons are '''[[3rd party add-on repositories]]''' and the '''[http://forum.xbmc.org/forumdisplay.php?f=27 {{name}} Add-on support forums]'''.
* Add-ons not included in the official XBMC repository can be obtained by using unofficial repositories or installing the add-on using '''Install from Zip file''' option. The two main sources for finding unofficial repos and add-ons are '''[[3rd party add-on repositories]]''' and the '''[http://forum.xbmc.org/forumdisplay.php?f=27 XBMC Add-on support forums]'''.
}}
}}


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| Question= Where do I get help with add-ons or skins?
| Question= Where do I get help with add-ons or skins?
| Answer=
| Answer=
* You can get help with add-ons at the '''[http://forum.xbmc.org/forumdisplay.php?f=27 {{name}} Add-on support forums]''', with some add-ons even having dedicated threads with FAQs, and more. For skins see the '''[http://forum.xbmc.org/forumdisplay.php?f=67 {{name}} Skin support forums]''', which has sub-forums for several skins as well as general help threads. '''''Be sure to use the search function to see if your question has been answered before'''''.
* You can get help with add-ons at the '''[http://forum.xbmc.org/forumdisplay.php?f=27 XBMC Add-on support forums]''', with some add-ons even having dedicated threads with FAQs, and more. For skins see the '''[http://forum.xbmc.org/forumdisplay.php?f=67 XBMC Skin support forums]''', which has sub-forums for several skins as well as general help threads. '''''Be sure to use the search function to see if your question has been answered before'''''.
}}
}}
|}
|}
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| Question= Netflix, LoveFilm, and other Silverlight-based video services
| Question= Netflix, LoveFilm, and other Silverlight-based video services
| Answer=
| Answer=
* Both [[w:Netflix|Netflix]] and [[w:LoveFilm|LoveFilm]] use [[w:silverlight|silverlight]], making it all but impossible to play inside of {{name}} directly, even with an add-on. Sometimes there are add-ons for {{name}} that will launch a web browser to load the service, but you will require an OS that has silverlight support (Mac OS X or Windows).
* Both [[w:Netflix|Netflix]] and [[w:LoveFilm|LoveFilm]] use [[w:silverlight|silverlight]], making it all but impossible to play inside of XBMC directly, even with an add-on. Sometimes there are add-ons for XBMC that will launch a web browser to load the service, but you will require an OS that has silverlight support (Mac OS X or Windows).
* {{editor note|Know of a guide for [[Advanced Launcher]], or a working add-on for launching Netflix or LoveFilm? Feel free to add that info/links here}}
* {{editor note|Know of a guide for [[Advanced Launcher]], or a working add-on for launching Netflix or LoveFilm? Feel free to add that info/links here}}
}}
}}
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| Question= Hulu, Amazon, and other Flash-based video services
| Question= Hulu, Amazon, and other Flash-based video services
| Answer=
| Answer=
* While {{name}} does not have [[w:Adobe Flash|Flash]] video support directly, very often videos can be extracted from the Flash video stream/file container. Some sites also have non-flash video streams that can be accessed from within {{name}}. Sometimes these streams/files can be accessed by using a [[STRM]] file, while others are more complicated and need an add-on to access the content. For example, there is an add-on for [[Hulu]] and Amazon Prime video services (see Bluecop's add-on repo for both). Be sure to check out [[:Category:Video add-ons]] and the {{name}} forums to see what is currently available.
* While XBMC does not have [[w:Adobe Flash|Flash]] video support directly, very often videos can be extracted from the Flash video stream/file container. Some sites also have non-flash video streams that can be accessed from within XBMC. Sometimes these streams/files can be accessed by using a [[STRM]] file, while others are more complicated and need an add-on to access the content. For example, there is an add-on for [[Hulu]] and Amazon Prime video services (see Bluecop's add-on repo for both). Be sure to check out [[:Category:Video add-ons]] and the XBMC forums to see what is currently available.
}}
}}


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| Answer=
| Answer=
{{main|AirPlay}}
{{main|AirPlay}}
* To enable {{name}}'s [[AirPlay]] server go to: {{highlight|[[Settings/Network#Services|Settings -> Network -> Services -> Allow {{name}} to receive AirPlay content]]}}
* To enable XBMC's [[AirPlay]] server go to: {{highlight|[[Settings/Network#Services|Settings -> Network -> Services -> Allow XBMC to receive AirPlay content]]}}
* For the [[Apple TV 2]]: Be sure to disable the native ATV2 AirPlay server in the ATV2's settings. Using the native AirPlay server will crash {{name}}.
* For the [[Apple TV 2]]: Be sure to disable the native ATV2 AirPlay server in the ATV2's settings. Using the native AirPlay server will crash XBMC.
}}
}}


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| Question= Reporting bugs
| Question= Reporting bugs
| Answer=  
| Answer=  
* For how to report bugs in {{name}} see: '''[[HOW-TO:Submit a proper bug report]]'''.
* For how to report bugs in XBMC see: '''[[HOW-TO:Submit a proper bug report]]'''.
}}
}}


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** [[Mac FAQ]]
** [[Mac FAQ]]
** [[Windows FAQ]]
** [[Windows FAQ]]
** [[{{name}}buntu FAQ]]
** [[XBMCbuntu FAQ]]
** [[Raspberry Pi FAQ]]
** [[Raspberry Pi FAQ]]
}}
}}
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| Question=Cache full messages and constant buffering
| Question=Cache full messages and constant buffering
| Answer=
| Answer=
* This message refers to the playback cache that {{name}} uses when a video is loading/streaming from the network (local or internet). It indicates that the video is loading too slowly for {{name}} to play it back smoothly, and {{name}} can't fully buffer it without having to buffer again as the video plays. The common cause for this is simply a slow connection to the file, often on the server's connection.
* This message refers to the playback cache that XBMC uses when a video is loading/streaming from the network (local or internet). It indicates that the video is loading too slowly for XBMC to play it back smoothly, and XBMC can't fully buffer it without having to buffer again as the video plays. The common cause for this is simply a slow connection to the file, often on the server's connection.
* The cache is loaded in RAM and is cleared out every time a video is stopped.
* The cache is loaded in RAM and is cleared out every time a video is stopped.
* Cache settings can be adjusted using [[advancedsettings.xml]]. See: '''[[HOW-TO:Modify the video cache]]'''.
* Cache settings can be adjusted using [[advancedsettings.xml]]. See: '''[[HOW-TO:Modify the video cache]]'''.
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| Question= No sound and red speaker icon in the corner
| Question= No sound and red speaker icon in the corner
| Answer=
| Answer=
[[File:mute.png|right]]This means that {{name}} is muted. Turn the volume up.
[[File:mute.png|right]]This means that XBMC is muted. Turn the volume up.
}}
}}


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|}
|}


[[Category:{{name}} Manual]]
[[Category:XBMC Manual]]
[[Category:FAQ|**]]
[[Category:FAQ|**]]
{{frodo updated}}
{{frodo updated}}

Revision as of 20:24, 5 June 2014

Template:XBMC FAQ

Home icon grey.png   ▶ FAQs
▶ Devices
▶ All platforms FAQ

Frequently Asked Questions for XBMC that apply to all versions/platforms/OSes.


General

About XBMC

Link

Installing XBMC

Link
  • See Installation and select the OS for your device for installation instructions.
  • The current stable build of XBMC is Kodi v20.5 Nexus.

Uninstalling/fresh installing XBMC

Link
  • To completely uninstall XBMC, or to preform a fresh reinstall, you will need to delete the userdata folder and the containing XBMC home folder that holds the userdata folder, in addition to deleting/uninstalling the XBMC application.

What version am I running?

Link
  • In the default skin go to: XBMC main menu > System > Lower submenu > System info. (For a nightly build, note the build date.)

Quick Start Guide for XBMC

Link
See: XBMC Quick Start Guide

Sync the XBMC library between multiple installs

Link
See: Syncing and sharing

Controlling XBMC

Link
See: Remote controls
See: Keyboard controls

Switching between windowed and full screen

Link
  • To toggle between windowed mode and full screen mode, press the \ button on a keyboard. (This, or any keyboard button, can be assigned to a remote control button if you wish. See Remote controls for more info.)
  • If you have backed out of a playing video and see it behind the GUI, you can toggle back by pressing Tab .

Can I run XBMC from my PC to my TV using DLNA/UPnP?

Link
  • XBMC has some support for this, and more is planned for the future. Normally XBMC is meant to be ran on a computer/supported-device that is directly connected to the TV by a video cable.
  • Some files can be shared from XBMC using the built-in UPnP server and files scanned into the Video library. XBMC will not currently transcode any files, so only file formats that your TV/device can natively playback will work. This will only work with video (so you won't see XBMC's GUI) and currently does not work with add-on content.

Can I install XBMC on a PS3, Xbox360, or Wii?

Link
  • Not to be confused with XBMC4Xbox, which is the continued effort to run XBMC on original Xbox hardware.
  • No. The required reverse engineering (to get access to the video acceleration hardware, among other things) has not happened on any of these game consoles. Further more, no one on Team XBMC feels that it is worth the effort to port XBMC to any of them, as it would be a huge undertaking.

Does XBMC still run on the original Xbox?

Link
  • Team XBMC no longer officially supports the original Xbox, but the group over at XBMC4Xbox does.

Videos

How do I add videos with summaries and that show up under "TV Shows" and "Movies" on the main menu?

Link
  • Now that you have your library setup and have become confident with using Kodi, you can start experimenting with modifying your library so it better suits your preferences.

This page will guide you to other wiki pages that are commonly used to modify the library.

How do I update the library?

Link

Adding videos to the library/Setting content and scanning

Why don't all movies/shows show up in my library?

Link
See: Adding videos to the library/Incorrect and missing content

How to separate the library (cartoons, documentaries, anime, etc) from normal listings

Link

It is possible to create additional Main Menu items that appear on the default Main Menu. For example, adding Home Movies, Kids Movies, Sports, Documentaries and other menu items. Kodi can already filter and separate library items using a number of methods. Combined with a skin that supports Custom Home Items, the library and main menu can be laid out to meet your requirements.

Bluray

Link
  • XBMC can playback unencrypted bluray discs and bluray images. There is limited support for some bluray menus.

Can XBMC handle multi-part movie files?

Link
  • File stacking is currently only available for movies and not for TV shows or music videos.

Movie series and sets

Link
  • A Movie Set is a collection of related films that are part of the same fictional universe. The scraper sites include artwork and metadata for Movie Sets which is scraped by Kodi and creates the Movie Set in your library. Movie sets are versatile and can be easily edited to suit your own needs.

How do I add or remove a movie from a movie set?

Link
  • There are a few ways to add/remove a movie from a movie set. One easy way is to use the XWMM add-on. To remove a movie from a set using XWMM, simply delete the text in the "movie set" field for that movie and save.

How do I automatically play the next video?

Link
  • As of XBMC v12 you can turn on automatic playing of the next video by going to Settings -> Videos -> Playback -> Play next video automatically
  • While selecting the video you wish to start at, bring up the contextual menu (press C) and select "Play from here".
  • You can also play all items in a folder by selecting the folder and selecting "Play" from the contextual menu (press C).

Music

How do I add music to the library?

Link

Why doesn't all of my music/info show up in my library?

Link
  • Most of the information for music is pulled from the embedded music tags inside the file. Make sure your music files are tagged correctly.
  • Some tags might show up in other programs, but might still be damaged or invalid for the tag standard, causing issues in XBMC.
  • You can use a program such as MusicBrainz Picard to easily tag files or fix broken tags. See also Category:Music tools for other programs.

Add-ons

What are add-ons?

Link
  • Add-ons are a way of extending XBMC's functionality easily. Common add-ons include: Skins, Scrapers, Video Add-ons, Subtitle downloaders but many more are available.

How do I install add-ons?

Link

Where can I find unofficial add-ons/skins?

Link
  • Add-ons not included in the official XBMC repository can be obtained by using unofficial repositories or installing the add-on using Install from Zip file option. The two main sources for finding unofficial repos and add-ons are 3rd party add-on repositories and the XBMC Add-on support forums.

What should I do when Addon repositories dont list any contents?

Link

See Empty repositories listing

Where do I get help with add-ons or skins?

Link
  • You can get help with add-ons at the XBMC Add-on support forums, with some add-ons even having dedicated threads with FAQs, and more. For skins see the XBMC Skin support forums, which has sub-forums for several skins as well as general help threads. Be sure to use the search function to see if your question has been answered before.

Special features

Netflix, LoveFilm, and other Silverlight-based video services

Link
  • Both Netflix and LoveFilm use silverlight, making it all but impossible to play inside of XBMC directly, even with an add-on. Sometimes there are add-ons for XBMC that will launch a web browser to load the service, but you will require an OS that has silverlight support (Mac OS X or Windows).
  • Editor note: Know of a guide for Advanced Launcher, or a working add-on for launching Netflix or LoveFilm? Feel free to add that info/links here

Hulu, Amazon, and other Flash-based video services

Link
  • While XBMC does not have Flash video support directly, very often videos can be extracted from the Flash video stream/file container. Some sites also have non-flash video streams that can be accessed from within XBMC. Sometimes these streams/files can be accessed by using a STRM file, while others are more complicated and need an add-on to access the content. For example, there is an add-on for Hulu and Amazon Prime video services (see Bluecop's add-on repo for both). Be sure to check out Category:Video add-ons and the XBMC forums to see what is currently available.

Live TV, DVR, PVR

Link
See: PVR

AirPlay

Link

Troubleshooting

Reporting bugs

Link

Platform/OS specific troubleshooting

Link

Getting more help

Link

Cache full messages and constant buffering

Link
  • This message refers to the playback cache that XBMC uses when a video is loading/streaming from the network (local or internet). It indicates that the video is loading too slowly for XBMC to play it back smoothly, and XBMC can't fully buffer it without having to buffer again as the video plays. The common cause for this is simply a slow connection to the file, often on the server's connection.
  • The cache is loaded in RAM and is cleared out every time a video is stopped.
  • Cache settings can be adjusted using advancedsettings.xml. See: HOW-TO:Modify the video cache.

Not all videos are scanned into the library

Link
See: Incorrect and missing videos

Previously watched videos are no longer listed

Link
  • Bring up the side menu (arrow over left or right on a keyboard or remote) and toggle the "Hide Watched" option.

No sound and red speaker icon in the corner

Link
Mute.png
This means that XBMC is muted. Turn the volume up.

Is there a list of some known issues?

Link
See: Common issues