Log file - Revision history

Hitcher: /* Log file location */

2024-05-05T11:25:17Z

Log file location

← Older revision		Revision as of 11:25, 5 May 2024
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	= Log file location =		= Log file location =
	<div style="font-size: 80%">		<div style="font-size: 100%">
	:{{LogfilePath}}		:{{LogfilePath}}
	</div>		</div>


	= kodi.log -v- kodi.old.log =		= kodi.log -v- kodi.old.log =

Karellen: Updated for v20

2023-01-30T00:45:08Z

Updated for v20

← Older revision		Revision as of 00:45, 30 January 2023
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	<section begin="intro" />The Debug Log is {{kodi}}'s most basic diagnostic tool that assists in fault finding and troubleshooting. {{Kodi}} records a process and error log at all times, but this may not be sufficent and more detail is required. The Debug Log records additional data that may assist in resolving issues experienced by the user. The Easy and Advanced methods are the two options to create the '''Debug Log'''. The method you choose will depend on your requirements.<section end="intro" />		<section begin="intro" />The Debug Log is {{kodi}}'s most basic diagnostic tool that assists in fault finding and troubleshooting. {{Kodi}} records a process and error log at all times, but this may not be sufficent and more detail is required. The Debug Log records additional data that may assist in resolving issues experienced by the user. The Easy and Advanced methods are the two options to create the '''Debug Log'''. The method you choose will depend on your requirements.<section end="intro" />

	*'''Do NOT post your logs directly into the forum'''. ~~Always use a~~ paste site ~~like~~ '''''http://paste.kodi.tv/~~''''' or''''' https://paste.ubuntu.com~~'''''. Post the link to your pasted log in the forum.		*'''Do NOT post your logs directly into the forum'''. Use the dedicated {{kodi}} paste site '''''http://paste.kodi.tv/'''''. Post the link to your pasted log in the forum. The paste site can hold approx 15,000 lines per submission.
	*'''Provide ''FULL'' Logs only. No Partial logs or snippets.''' The only redactions should be personal information. (See the section on Personally Identifiable Information below)		*'''Provide ''FULL'' Logs only. No Partial logs or snippets.''' The only redactions should be personal information. (See the section on Personally Identifiable Information below)
	*'''''[[Official:Forum_rules\|Forum Rules]]''''' are strictly enforced especially those pertaining to the ''[[Official:Forum_rules#Piracy_Policy\|Piracy Policy]]'' and ''[[Official:Forum_rules/Banned_add-ons\|Banned Add-ons]]''. If you have banned add-ons installed, you are ineligible for support at the Official {{kodi}} forum.		*'''''[[Official:Forum_rules\|Forum Rules]]''''' are strictly enforced especially those pertaining to the ''[[Official:Forum_rules#Piracy_Policy\|Piracy Policy]]'' and ''[[Official:Forum_rules/Banned_add-ons\|Banned Add-ons]]''. If you have banned add-ons installed, you are ineligible for support at the Official {{kodi}} forum.
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	{{Top}}		{{Top}}

	{{updated\|19}}		{{updated\|20}}
	[[Category:Karellen]]		[[Category:Karellen]]
	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Karellen at 01:13, 11 September 2021

2021-09-11T01:13:18Z

← Older revision		Revision as of 01:13, 11 September 2021
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	= Log file location =		= Log file location =
			<div style="font-size: 80%">
			:{{LogfilePath}}
			</div>

	~~:{{LogfilePath}}~~

	= kodi.log -v- kodi.old.log =		= kodi.log -v- kodi.old.log =

Klojum at 09:51, 9 September 2021

2021-09-09T09:51:14Z

← Older revision		Revision as of 09:51, 9 September 2021
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			= Log file location =

			:{{LogfilePath}}

	= kodi.log -v- kodi.old.log =		= kodi.log -v- kodi.old.log =

Karellen: Updated for v19

2021-06-23T04:02:52Z

Updated for v19

← Older revision		Revision as of 04:02, 23 June 2021
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	{{Top}}		{{Top}}

	{{updated\|18}}		{{updated\|19}}
	~~[[Category:FAQ]]~~
	~~[[Category:Index]]~~
	~~[[Category:Guides]]~~
	~~[[Category:How-to]]~~
	~~[[Category:Manual]]~~
	[[Category:Karellen]]		[[Category:Karellen]]
	~~[[Category:First time user]]~~
	~~[[Category:Advanced topics]]~~
	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Karellen: Rewrite page

2019-04-10T03:07:35Z

Rewrite page

← Older revision		Revision as of 03:07, 10 April 2019
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	{{mininav\| [[Troubleshooting~~]] \| [[HOW-TO:Submit a bug report~~]] }}		{{mininav\| [[Troubleshooting]] }}

	~~__TOC__~~

			= Introduction =
			<section begin="intro" />The Debug Log is {{kodi}}'s most basic diagnostic tool that assists in fault finding and troubleshooting. {{Kodi}} records a process and error log at all times, but this may not be sufficent and more detail is required. The Debug Log records additional data that may assist in resolving issues experienced by the user. The Easy and Advanced methods are the two options to create the '''Debug Log'''. The method you choose will depend on your requirements.<section end="intro" />

	~~<section begin="intro" />At some point during~~ your ~~foray~~ into ~~Kodi, you will likely come up against~~ a ~~problem that isn~~'~~t made 100% clear from errors~~ in the ~~GUI~~. ~~This is where the log file comes into play~~. ~~Kodi writes all sorts of useful stuff to its log, which is why it~~ should be ~~included with every bug/problem report~~.<section ~~end="intro"~~ />		*'''Do NOT post your logs directly into the forum'''. Always use a paste site like '''''http://paste.kodi.tv/''''' or''''' https://paste.ubuntu.com'''''. Post the link to your pasted log in the forum.
			*'''Provide ''FULL'' Logs only. No Partial logs or snippets.''' The only redactions should be personal information. (See the section on Personally Identifiable Information below)
			*'''''[[Official:Forum_rules\|Forum Rules]]''''' are strictly enforced especially those pertaining to the ''[[Official:Forum_rules#Piracy_Policy\|Piracy Policy]]'' and ''[[Official:Forum_rules/Banned_add-ons\|Banned Add-ons]]''. If you have banned add-ons installed, you are ineligible for support at the Official {{kodi}} forum.
			*We do not accept files uploaded to lockers or online storage locations that require downloading to local computers.


	=~~= Important Notes =~~=		= Methods =
	*~~{{Big\|~~'''~~Do NOT post your logs directly in a forum. Always use a paste site like https:~~//~~paste.kodi.tv . Post the link to your pasted log in the forum.~~''' ~~Details are in the following pages.~~}}		<big>* '''[[Log file/Easy\|Easy/Basic Method]]'''</big><br>
			:{{#lst:Log_ file/Easy\|intro}}


	*~~{{big\|~~'''~~Provide ''FULL'' Logs only. No Partial logs or snippets.~~'''}} ~~The only redactions should be personal information.~~		<big>* '''[[Log file/Advanced\|Advanced Method]]'''</big><br>
			:{{#lst:Log_file/Advanced\|intro}}


	* Be aware that the Logs are "Session Logs" only. The logs are written from Kodi startup to Kodi shutdown (or crash). The next time you start Kodi, the kodi.log is cleared, and a new log is created. The kodi.log that was there is renamed to kodi.old.log and the existing kodi.old.log is deleted. In effect you only ever have two logs available- the current one, and the previous one. Depending upon your situation and which of the following methods you use, be mindful of the following:
	** If you have replicated the problem and are immediately using the Kodi LogUploader add-on, upload kodi.log
	** If you are going to '''restart''' Kodi to use the uploader app, you need to upload kodi.old.log
	** Before restarting, you can manually copy and paste the contents of the kodi.log to a pastebin site

			= kodi.log -v- kodi.old.log =
			<section begin="WhichLog" />The {{kodi}} logs are ''Session Logs''. The logs are written from {{kodi}} startup to {{kodi}} shutdown (or crash). The next time you start {{kodi}}, the existing '''kodi.log''' is renamed '''Kodi.old.log''' and a new '''kodi.log''' is created for this new session. In effect you only ever have two logs available- the current one, and the previous one.

	~~== Basic Method ==~~		Which log you upload depends...
	<big>* '''~~[[Log file/Easy]] -~~'''~~</big>~~		#If you have created the log which captures the problem and have '''not''' restarted {{kodi}}, then upload '''kodi.log'''
	If ~~Kodi is operational and~~ you ~~can still navigate through~~ the ~~menu system~~, ~~use this method to create the Debugging Log~~.		#If you have created the log which captures the problem and have '''restarted''' {{kodi}}, then upload '''kodi.old.log''' <section end="WhichLog" />


	~~== Advanced Method ==~~
	~~<big>* '''[[Log file/Advanced]] -'''</big>~~
	~~If your Kodi refuses to start, or crashes while attempting to start or while navigating the menu's, then use this method to create the Debugging Log.~~

	{{updated\|17}}		= Personally Identifiable Information =
			'''{{red\|Password and Personally Identifiable Information Warning}}'''<br>
			Be aware that personally identifiable information may be revealed in the debug log. For example...
			* If you have used your full name in the folder path, this will be revealed. eg ''f:\JohnSmith\Movies\Lucy (2015)''
			* You are using add-ons from an unofficial repository where the author has failed to mask usernames and passwords

			If this applies to your log and you are using the Kodi Logfile Uploader, then view the log first to ensure the Kodi Logfile Uploader has stripped all sensitive information from the log.

			Passwords for network shares like SMB/SAMBA, FTP, etc, will automatically be excluded from the debug log. Add-ons from the Official Repository will not reveal passwords and usernames.



			= See Also =
			* [[Add-on:Kodi_Logfile_Uploader\| Kodi Logfile Uploader Add-on]]
			* [[Log_file/File_manager_access\| Using the {{kodi}} File Manager to access logs]]
			* [[Advancedsettings.xml#Troubleshooting_settings\| Available Settings in the advancedsettings.xml]]





			{{Top}}

			{{updated\|18}}
			[[Category:FAQ]]
	[[Category:Index]]		[[Category:Index]]
			[[Category:Guides]]
			[[Category:How-to]]
	[[Category:Manual]]		[[Category:Manual]]
			[[Category:Karellen]]
			[[Category:First time user]]
	[[Category:Advanced topics]]		[[Category:Advanced topics]]
			[[Category:Troubleshooting]]

Davu at 08:35, 2 October 2018

2018-10-02T08:35:28Z

← Older revision		Revision as of 08:35, 2 October 2018
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	== Important Notes ==		== Important Notes ==
	*{{Big\|'''Do NOT post your logs directly in a forum. Always use a paste site like ~~https://pastebin.com or~~ https://paste.~~ubuntu~~.~~com~~ . Post the link to your pasted log in the forum.''' Details are in the following pages.}}		*{{Big\|'''Do NOT post your logs directly in a forum. Always use a paste site like https://paste.kodi.tv . Post the link to your pasted log in the forum.''' Details are in the following pages.}}

Klojum at 12:24, 20 January 2018

2018-01-20T12:24:43Z

@@ Line 28: / Line 28: @@
 <big>* '''[[Log file/Advanced]] -'''</big>
 If your Kodi refuses to start, or crashes while attempting to start or while navigating the menu's, then use this method to create the Debugging Log.
 {{updated|17}}

Karellen: Fixed indent

2018-01-20T06:37:51Z

Fixed indent

← Older revision		Revision as of 06:37, 20 January 2018
Line 15:		Line 15:

	* Be aware that the Logs are "Session Logs" only. The logs are written from Kodi startup to Kodi shutdown (or crash). The next time you start Kodi, the kodi.log is cleared, and a new log is created. The kodi.log that was there is renamed to kodi.old.log and the existing kodi.old.log is deleted. In effect you only ever have two logs available- the current one, and the previous one. Depending upon your situation and which of the following methods you use, be mindful of the following:		* Be aware that the Logs are "Session Logs" only. The logs are written from Kodi startup to Kodi shutdown (or crash). The next time you start Kodi, the kodi.log is cleared, and a new log is created. The kodi.log that was there is renamed to kodi.old.log and the existing kodi.old.log is deleted. In effect you only ever have two logs available- the current one, and the previous one. Depending upon your situation and which of the following methods you use, be mindful of the following:
			** If you have replicated the problem and are immediately using the Kodi LogUploader add-on, upload kodi.log

	** If you are going to '''restart''' Kodi to use the uploader app, you need to upload kodi.old.log		** If you are going to '''restart''' Kodi to use the uploader app, you need to upload kodi.old.log
	** Before restarting, you can manually copy and paste the contents of the kodi.log to a pastebin site		** Before restarting, you can manually copy and paste the contents of the kodi.log to a pastebin site


	== Basic Method ==		== Basic Method ==

Klojum: /* Important Notes */

2018-01-20T01:55:01Z

Important Notes

← Older revision		Revision as of 01:55, 20 January 2018
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	== Important Notes ==		== Important Notes ==
	*{{Big\|'''Do NOT post your logs directly in a forum. Always use a paste site like pastebin.com. Post the link to your pasted log in the forum.''' Details are in the following pages.}}		*{{Big\|'''Do NOT post your logs directly in a forum. Always use a paste site like https://pastebin.com or https://paste.ubuntu.com . Post the link to your pasted log in the forum.''' Details are in the following pages.}}
	*{{big\|'''Provide FULL Logs only. No Partial logs or snippets.'''}} The only redactions should be personal information.

			*{{big\|'''Provide ''FULL'' Logs only. No Partial logs or snippets.'''}} The only redactions should be personal information.


	* Be aware that the Logs are "Session Logs" only. The logs are written from Kodi startup to Kodi shutdown (or crash). The next time you start Kodi, the kodi.log is cleared, and a new log is created. The kodi.log that was there is renamed to kodi.old.log and the existing kodi.old.log is deleted. In effect you only ever have two logs available- the current one, and the previous one. Depending upon your situation and which of the following methods you use, be mindful of the following:		* Be aware that the Logs are "Session Logs" only. The logs are written from Kodi startup to Kodi shutdown (or crash). The next time you start Kodi, the kodi.log is cleared, and a new log is created. The kodi.log that was there is renamed to kodi.old.log and the existing kodi.old.log is deleted. In effect you only ever have two logs available- the current one, and the previous one. Depending upon your situation and which of the following methods you use, be mindful of the following:


	** If you are going to '''restart''' Kodi to use the uploader app, you need to upload kodi.old.log		** If you are going to '''restart''' Kodi to use the uploader app, you need to upload kodi.old.log
	** Before restarting, you can manually copy and paste the contents of the kodi.log to a pastebin site		** Before restarting, you can manually copy and paste the contents of the kodi.log to a pastebin site


	== Basic Method ==		== Basic Method ==