Archive:Official Kodi Remote Android/FAQ - Revision history

Ned Scott at 19:58, 21 March 2015

2015-03-21T19:58:52Z

← Older revision		Revision as of 19:58, 21 March 2015
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	{{~~mininav~~\| ~~[[Official XBMC Remote]]~~ \| [[~~Official XBMC Remote/Android\|Android~~]] }}		{{outdated\| {{bigger\|The older Android remote app has been replaced by [[Kore]].}} }}
	~~{{outdated~~}}

Ned Scott: Ned Scott moved page Official Kodi Remote/Android/FAQ to Archive:Official Kodi Remote Android/FAQ

2015-03-21T19:57:29Z

Ned Scott moved page Official Kodi Remote/Android/FAQ to Archive:Official Kodi Remote Android/FAQ

← Older revision	Revision as of 19:57, 21 March 2015
(No difference)

Ned Scott: Replaced content with "{{mininav| Official XBMC Remote | Android }} {{outdated}}"

2015-02-03T16:20:25Z

Replaced content with "{{mininav| Official XBMC Remote | Android }} {{outdated}}"

Show changes

Ned Scott: Ned Scott moved page Official XBMC Remote/Android/FAQ to Official Kodi Remote/Android/FAQ

2015-02-03T16:19:46Z

Ned Scott moved page Official XBMC Remote/Android/FAQ to Official Kodi Remote/Android/FAQ

← Older revision	Revision as of 16:19, 3 February 2015
(No difference)

NedBot: Robot: Substituting template: Name

2014-06-05T20:26:32Z

Robot: Substituting template: Name

← Older revision		Revision as of 20:26, 5 June 2014
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	{{mininav\| [[Official ~~{{name}}~~ Remote]] \| [[Official ~~{{name}}~~ Remote/Android\|Android]] }}		{{mininav\| [[Official XBMC Remote]] \| [[Official XBMC Remote/Android\|Android]] }}
	'''F'''requently '''A'''sked '''Q'''uestions for Official ~~{{name}}~~ Remote/Android.		'''F'''requently '''A'''sked '''Q'''uestions for Official XBMC Remote/Android.
	__TOC__		__TOC__

Line 11:		Line 11:
	\| Answer=		\| Answer=
	* In 90% of all cases, you forgot to enable EventServer in XBMC. Additionally, you need to allow access from other computers - Yes, that's two options to enable (Under ''Settings'' -> ''Network'').		* In 90% of all cases, you forgot to enable EventServer in XBMC. Additionally, you need to allow access from other computers - Yes, that's two options to enable (Under ''Settings'' -> ''Network'').
	* If the settings above are correct, then maybe the firewall where ~~{{name}}~~ is running on is blocking it. On Windows, disable it to check. On Linux, type <pre>netstat --all \| grep 9777</pre> while ~~{{name}}~~ is running to see if EventServer is accepting connections. If you need to explicitly open the port in your firewall, it's 9777 UDP.		* If the settings above are correct, then maybe the firewall where XBMC is running on is blocking it. On Windows, disable it to check. On Linux, type <pre>netstat --all \| grep 9777</pre> while XBMC is running to see if EventServer is accepting connections. If you need to explicitly open the port in your firewall, it's 9777 UDP.
	* If you're port-forwarding packets to your ~~{{name}}~~ box in order to access it via mobile internet, make sure you forward UDP port 9777 as well (see next question).		* If you're port-forwarding packets to your XBMC box in order to access it via mobile internet, make sure you forward UDP port 9777 as well (see next question).
	}}		}}

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	\| Question= Can I use the remote with my 3G mobile internet?		\| Question= Can I use the remote with my 3G mobile internet?
	\| Answer=		\| Answer=
	* In order to do that, you probably first need to subscribe to a [[w:dynamic dns\|dynamic dns]] provider in order to map your IP address to a unique domain name that stays the same. Then you need to configure your router so it forwards UDP port 9777 and TCP port 8080 (depending on your settings) to the machine ~~{{name}}~~ is running on.		* In order to do that, you probably first need to subscribe to a [[w:dynamic dns\|dynamic dns]] provider in order to map your IP address to a unique domain name that stays the same. Then you need to configure your router so it forwards UDP port 9777 and TCP port 8080 (depending on your settings) to the machine XBMC is running on.
	* '''We strongly advise against this!''' For starters, it opens a door to everyone outside your LAN to your media collection. The basic HTTP Authentication won't protect you against a more sophisticated attack. Then there's the bandwidth. ~~{{name}}~~ Remote downloads all artwork locally for caching purpose. Depending on your provider's data plan, this is going to be '''really expensive''' (and slow). So make at least sure you downloaded all covers via WiFi before you go outside.		* '''We strongly advise against this!''' For starters, it opens a door to everyone outside your LAN to your media collection. The basic HTTP Authentication won't protect you against a more sophisticated attack. Then there's the bandwidth. XBMC Remote downloads all artwork locally for caching purpose. Depending on your provider's data plan, this is going to be '''really expensive''' (and slow). So make at least sure you downloaded all covers via WiFi before you go outside.
	}}		}}

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	\| Question= Changing the volume		\| Question= Changing the volume
	\| Answer=		\| Answer=
	* Use the hardware volume button of your phone while running ~~{{name}}~~ Remote.		* Use the hardware volume button of your phone while running XBMC Remote.
	}}		}}

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	\| Question= All the media lists are empty and have always been. Why?		\| Question= All the media lists are empty and have always been. Why?
	\| Answer=		\| Answer=
	* ~~{{name}}~~ Remote accesses your media library. That means you have to [[Adding videos to the library\|scan your media]] into XBMC's library.		* XBMC Remote accesses your media library. That means you have to [[Adding videos to the library\|scan your media]] into XBMC's library.
	}}		}}

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	\| Question= Where can I get more help?		\| Question= Where can I get more help?
	\| Answer=		\| Answer=
	* [[forumtopic:129\|Official ~~{{name}}~~ Remote for Android sub-forum]]		* [[forumtopic:129\|Official XBMC Remote for Android sub-forum]]
	* [irc://irc.freenode.org/xbmc-android #xbmc-android on irc.freenode.org]		* [irc://irc.freenode.org/xbmc-android #xbmc-android on irc.freenode.org]
	}}		}}
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	\| Question= Using the remote control works, but library browsing doesn't.		\| Question= Using the remote control works, but library browsing doesn't.
	\| Answer=		\| Answer=
	* You may need to enable the HTTP server under network settings ("Allow control of ~~{{name}}~~ via HTTP"). If that doesn't work, make sure no other program (torrent clients & co) sit on the port you specified. If you don't know how to check that, simply change the port in ~~{{name}}~~ and in the remote's host settings and retry. Also try to remove login/password temporarily to see if that's the issue. If you're getting permanent network errors, open up the browser on your Android device and enter <nowiki>http://192.168.0.1:8080/jsonrpc</nowiki> and see if you get a message (adopt IP and port to the settings of your ~~{{name}}~~ instance). If that doesn't work, then it's a generic network (or ~~{{name}}~~ configuration) problem and the remote simply can't reach XBMC.		* You may need to enable the HTTP server under network settings ("Allow control of XBMC via HTTP"). If that doesn't work, make sure no other program (torrent clients & co) sit on the port you specified. If you don't know how to check that, simply change the port in XBMC and in the remote's host settings and retry. Also try to remove login/password temporarily to see if that's the issue. If you're getting permanent network errors, open up the browser on your Android device and enter <nowiki>http://192.168.0.1:8080/jsonrpc</nowiki> and see if you get a message (adopt IP and port to the settings of your XBMC instance). If that doesn't work, then it's a generic network (or XBMC configuration) problem and the remote simply can't reach XBMC.
	}}		}}

NedBot: Bot: Automated text replacement (- XBMC + {{name}} )

2014-06-05T01:13:21Z

Bot: Automated text replacement (- XBMC + {{name}} )

← Older revision		Revision as of 01:13, 5 June 2014
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	{{mininav\| [[Official ~~XBMC~~ Remote]] \| [[Official ~~XBMC~~ Remote/Android\|Android]] }}		{{mininav\| [[Official {{name}} Remote]] \| [[Official {{name}} Remote/Android\|Android]] }}
	'''F'''requently '''A'''sked '''Q'''uestions for Official ~~XBMC~~ Remote/Android.		'''F'''requently '''A'''sked '''Q'''uestions for Official {{name}} Remote/Android.
	__TOC__		__TOC__

Line 11:		Line 11:
	\| Answer=		\| Answer=
	* In 90% of all cases, you forgot to enable EventServer in XBMC. Additionally, you need to allow access from other computers - Yes, that's two options to enable (Under ''Settings'' -> ''Network'').		* In 90% of all cases, you forgot to enable EventServer in XBMC. Additionally, you need to allow access from other computers - Yes, that's two options to enable (Under ''Settings'' -> ''Network'').
	* If the settings above are correct, then maybe the firewall where ~~XBMC~~ is running on is blocking it. On Windows, disable it to check. On Linux, type <pre>netstat --all \| grep 9777</pre> while ~~XBMC~~ is running to see if EventServer is accepting connections. If you need to explicitly open the port in your firewall, it's 9777 UDP.		* If the settings above are correct, then maybe the firewall where {{name}} is running on is blocking it. On Windows, disable it to check. On Linux, type <pre>netstat --all \| grep 9777</pre> while {{name}} is running to see if EventServer is accepting connections. If you need to explicitly open the port in your firewall, it's 9777 UDP.
	* If you're port-forwarding packets to your ~~XBMC~~ box in order to access it via mobile internet, make sure you forward UDP port 9777 as well (see next question).		* If you're port-forwarding packets to your {{name}} box in order to access it via mobile internet, make sure you forward UDP port 9777 as well (see next question).
	}}		}}

Line 19:		Line 19:
	\| Question= Can I use the remote with my 3G mobile internet?		\| Question= Can I use the remote with my 3G mobile internet?
	\| Answer=		\| Answer=
	* In order to do that, you probably first need to subscribe to a [[w:dynamic dns\|dynamic dns]] provider in order to map your IP address to a unique domain name that stays the same. Then you need to configure your router so it forwards UDP port 9777 and TCP port 8080 (depending on your settings) to the machine ~~XBMC~~ is running on.		* In order to do that, you probably first need to subscribe to a [[w:dynamic dns\|dynamic dns]] provider in order to map your IP address to a unique domain name that stays the same. Then you need to configure your router so it forwards UDP port 9777 and TCP port 8080 (depending on your settings) to the machine {{name}} is running on.
	* '''We strongly advise against this!''' For starters, it opens a door to everyone outside your LAN to your media collection. The basic HTTP Authentication won't protect you against a more sophisticated attack. Then there's the bandwidth. ~~XBMC~~ Remote downloads all artwork locally for caching purpose. Depending on your provider's data plan, this is going to be '''really expensive''' (and slow). So make at least sure you downloaded all covers via WiFi before you go outside.		* '''We strongly advise against this!''' For starters, it opens a door to everyone outside your LAN to your media collection. The basic HTTP Authentication won't protect you against a more sophisticated attack. Then there's the bandwidth. {{name}} Remote downloads all artwork locally for caching purpose. Depending on your provider's data plan, this is going to be '''really expensive''' (and slow). So make at least sure you downloaded all covers via WiFi before you go outside.
	}}		}}

Line 27:		Line 27:
	\| Question= Changing the volume		\| Question= Changing the volume
	\| Answer=		\| Answer=
	* Use the hardware volume button of your phone while running ~~XBMC~~ Remote.		* Use the hardware volume button of your phone while running {{name}} Remote.
	}}		}}

Line 41:		Line 41:
	\| Question= All the media lists are empty and have always been. Why?		\| Question= All the media lists are empty and have always been. Why?
	\| Answer=		\| Answer=
	* ~~XBMC~~ Remote accesses your media library. That means you have to [[Adding videos to the library\|scan your media]] into XBMC's library.		* {{name}} Remote accesses your media library. That means you have to [[Adding videos to the library\|scan your media]] into XBMC's library.
	}}		}}

Line 96:		Line 96:
	\| Question= Where can I get more help?		\| Question= Where can I get more help?
	\| Answer=		\| Answer=
	* [[forumtopic:129\|Official ~~XBMC~~ Remote for Android sub-forum]]		* [[forumtopic:129\|Official {{name}} Remote for Android sub-forum]]
	* [irc://irc.freenode.org/xbmc-android #xbmc-android on irc.freenode.org]		* [irc://irc.freenode.org/xbmc-android #xbmc-android on irc.freenode.org]
	}}		}}
Line 123:		Line 123:
	\| Question= Using the remote control works, but library browsing doesn't.		\| Question= Using the remote control works, but library browsing doesn't.
	\| Answer=		\| Answer=
	* You may need to enable the HTTP server under network settings ("Allow control of ~~XBMC~~ via HTTP"). If that doesn't work, make sure no other program (torrent clients & co) sit on the port you specified. If you don't know how to check that, simply change the port in ~~XBMC~~ and in the remote's host settings and retry. Also try to remove login/password temporarily to see if that's the issue. If you're getting permanent network errors, open up the browser on your Android device and enter <nowiki>http://192.168.0.1:8080/jsonrpc</nowiki> and see if you get a message (adopt IP and port to the settings of your ~~XBMC~~ instance). If that doesn't work, then it's a generic network (or ~~XBMC~~ configuration) problem and the remote simply can't reach XBMC.		* You may need to enable the HTTP server under network settings ("Allow control of {{name}} via HTTP"). If that doesn't work, make sure no other program (torrent clients & co) sit on the port you specified. If you don't know how to check that, simply change the port in {{name}} and in the remote's host settings and retry. Also try to remove login/password temporarily to see if that's the issue. If you're getting permanent network errors, open up the browser on your Android device and enter <nowiki>http://192.168.0.1:8080/jsonrpc</nowiki> and see if you get a message (adopt IP and port to the settings of your {{name}} instance). If that doesn't work, then it's a generic network (or {{name}} configuration) problem and the remote simply can't reach XBMC.
	}}		}}

Ned Scott at 00:49, 12 April 2014

2014-04-12T00:49:29Z

← Older revision		Revision as of 00:49, 12 April 2014
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	{{mininav\| [[Official XBMC Remote~~/Android~~\|Official XBMC Remote ~~for~~ Android]] }}		{{mininav\| [[Official XBMC Remote]] \| [[Official XBMC Remote/Android\|Android]] }}
	'''F'''requently '''A'''sked '''Q'''uestions for Official XBMC Remote/Android.		'''F'''requently '''A'''sked '''Q'''uestions for Official XBMC Remote/Android.
	__TOC__		__TOC__

Ned Scott at 00:48, 12 April 2014

2014-04-12T00:48:43Z

← Older revision		Revision as of 00:48, 12 April 2014
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	'''F'''requently '''A'''sked '''Q'''uestions for Official XBMC Remote/Android.		'''F'''requently '''A'''sked '''Q'''uestions for Official XBMC Remote/Android.
	__TOC__		__TOC__

			== FAQ ==
			{{cleanup}}
	{\|		{\|
	{{FAQ\|1=Library_without_remote		{{FAQ\|1=Library_without_remote

Ned Scott at 00:48, 12 April 2014

2014-04-12T00:48:19Z

← Older revision		Revision as of 00:48, 12 April 2014
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	{{mininav~~\|[[Extras]]{{l2\|[[General topics]]}}\|[[Remotes]]{{l2\|[[FAQs]]}}\|[[Smartphone remotes\|Phones/tablets]]<br/> ~~\|[[Official XBMC Remote~~\|Official]]<br~~/~~> ~~\|[[Official XBMC Remote~~/Android\|~~Android]]~~<br/>  \|page=Android Remote FAQ~~}}		{{mininav\| [[Official XBMC Remote/Android\|Official XBMC Remote for Android]] }}
	~~{{FAQ header\|~~for Official XBMC Remote/Android.}}		'''F'''requently '''A'''sked '''Q'''uestions for Official XBMC Remote/Android.
	__TOC__		__TOC__
	{\|		{\|

Ned Scott at 11:49, 17 June 2013

2013-06-17T11:49:28Z

← Older revision		Revision as of 11:49, 17 June 2013
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	{{mininav\|[[Extras]]{{l2\|[[General topics]]}}\|[[Remotes]]{{l2\|[[FAQs]]}}\|Phones/tablets<br/> \|[[Official XBMC Remote\|Official]]<br/> \|[[Official XBMC Remote/Android\|Android]]<br/>  \|page=Android Remote FAQ}}		{{mininav\|[[Extras]]{{l2\|[[General topics]]}}\|[[Remotes]]{{l2\|[[FAQs]]}}\|[[Smartphone remotes\|Phones/tablets]]<br/> \|[[Official XBMC Remote\|Official]]<br/> \|[[Official XBMC Remote/Android\|Android]]<br/>  \|page=Android Remote FAQ}}
	{{FAQ header\|for Official XBMC Remote/Android.}}		{{FAQ header\|for Official XBMC Remote/Android.}}
	__TOC__		__TOC__