Archive:Mac FAQ - Revision history

Karellen: Text replacement - "{{Isengard updated}}" to ""

2020-11-14T07:25:25Z

Text replacement - "{{Isengard updated}}" to ""

← Older revision		Revision as of 07:25, 14 November 2020
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	~~{{Isengard updated}}~~

	[[Category:Apple]]		[[Category:Apple]]

Karellen at 05:54, 28 July 2020

2020-07-28T05:54:16Z

← Older revision		Revision as of 05:54, 28 July 2020
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	~~{{mininav\|[[Mac OS X]] }}~~
	<section begin="intro" />'''F'''requently '''A'''sked '''Q'''uestions for OS X and Mac hardware from Apple.<section end="intro" />		<section begin="intro" />'''F'''requently '''A'''sked '''Q'''uestions for OS X and Mac hardware from Apple.<section end="intro" />

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	{{-}}		{{-}}
	== General FAQ ==		== General FAQ ==
	~~:<big>''See also: '''[[All_platforms_FAQ]]''' for FAQs that apply to all versions of Kodi.''</big>~~

	{\| width="100%"		{\| width="100%"
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	\| Question=What remotes can be used with Kodi		\| Question=What remotes can be used with Kodi
	\| Answer=		\| Answer=
	* '''[[Apple remote]]''' (both white and silver version)		* '''Apple remote''' (both white and silver version)
	** '''How do I bring up the context menu?''' - Press and hold MENU		** '''How do I bring up the context menu?''' - Press and hold MENU
	** '''How do I bring up the OSD during playback?''' - Press and hold SELECT		** '''How do I bring up the OSD during playback?''' - Press and hold SELECT
	* '''Logitech Harmony''' remotes can be used. See [[#Harmony]]		* '''Logitech Harmony''' remotes can be used. See [[#Harmony]]
	* Any '''Keyboard''' such as wired, wireless, bluetooth. This includes "keymotes" such as the Rii or Boxee Box remote.		* Any '''Keyboard''' such as wired, wireless, bluetooth. This includes "keymotes" such as the Rii or Boxee Box remote.
	* '''[[Web ~~interface]]s~~''', including add-on interfaces.		* '''Web interfaces''', including add-on interfaces.
	* Kodi smartphone and tablet remote apps.		* Kodi smartphone and tablet remote apps.
	* Other IR remotes can be used with IR receivers such as the '''[[FLIRC]]'''.		* Other IR remotes can be used with IR receivers such as the '''FLIRC'''.
	}}		}}

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	\| Answer=		\| Answer=
	* The Apple Remote can be set to start Kodi instead of Front Row or iTunes.		* The Apple Remote can be set to start Kodi instead of Front Row or iTunes.
	* Go to {{highlight~~\|[[Settings/System/Input~~\|Settings -> System -> Input devices]]}} and select "Allow start of Kodi using the remote".		* Go to {{highlight\|Settings -> System -> Input devices}} and select "Allow start of Kodi using the remote".
	}}		}}

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	\| Answer=		\| Answer=
	* Kodi can use a Logitech Harmony remote using the normal Apple IR receiver that is built into some Macs.		* Kodi can use a Logitech Harmony remote using the normal Apple IR receiver that is built into some Macs.
	* Go to {{highlight~~\|[[Settings/System/Input~~\|Settings -> System -> Input devices]]}} and change "Apple remote" to "Universal".		* Go to {{highlight\|Settings -> System -> Input devices}} and change "Apple remote" to "Universal".
	* On the Logitech Harmony remote, select the Plex profile.		* On the Logitech Harmony remote, select the Plex profile.
	}}		}}
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	\|}		\|}

	~~= Troubleshooting =~~
	~~{{see also\|Troubleshooting}}~~

	== General ==		== General ==
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	\| Answer=		\| Answer=
	* When Mac OS X touches files that are saved on a non-Mac-formatted drive (HFS+) it will save metadata in what are often called AppleDouble files. They often show up looking like <code>._filename.ext</code> or <code>.DS_Store</code>. ''On a native Mac formatted drive (HFS+) the metadata is written in such a way that it does not create these files, which is why you don't see them there.''		* When Mac OS X touches files that are saved on a non-Mac-formatted drive (HFS+) it will save metadata in what are often called AppleDouble files. They often show up looking like <code>._filename.ext</code> or <code>.DS_Store</code>. ''On a native Mac formatted drive (HFS+) the metadata is written in such a way that it does not create these files, which is why you don't see them there.''
	* Normally, these files should not be visible to Kodi and they should not be scanned into the libraries. The only exception for this is if "Show hidden files" is turned on under {{highlight\|bordered=yes~~\| [[Settings/Interface~~\|Settings -> Appearance -> File lists -> "Show hidden files and directories"]] }}		* Normally, these files should not be visible to Kodi and they should not be scanned into the libraries. The only exception for this is if "Show hidden files" is turned on under {{highlight\|bordered=yes\| Settings -> Appearance -> File lists -> "Show hidden files and directories" }}


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	\| Question= Can't see UPnP sources/servers		\| Question= Can't see UPnP sources/servers
	\| Answer=		\| Answer=
	* See If you are unable to see ~~[[UPnP/Media source\|~~UPnP sources or servers]] inside of Kodi it could be due to a conflicting UPnP service running on your Mac or network. One known conflicting server is EyeTV, which runs a UPnP server in the background, even if EyeTV itself is not running. Uninstalling EyeTV or forcing all EyeTV processes to quit in Activity Monitor should fix the issue.		* See If you are unable to see UPnP sources or servers inside of Kodi it could be due to a conflicting UPnP service running on your Mac or network. One known conflicting server is EyeTV, which runs a UPnP server in the background, even if EyeTV itself is not running. Uninstalling EyeTV or forcing all EyeTV processes to quit in Activity Monitor should fix the issue.
	}}		}}

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	\| Question= Audio issues and/or slow video playback		\| Question= Audio issues and/or slow video playback
	\| Answer=		\| Answer=
	~~{{See also\|Settings/System/Audio}}~~
	* If you hear sound only coming from the left side of speakers/headphones then you probably need to change your audio settings from 2.1 to 2.0.		* If you hear sound only coming from the left side of speakers/headphones then you probably need to change your audio settings from 2.1 to 2.0.
	* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback.		* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback.
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	\| Question= Bluetooth audio results in poor sound quality.		\| Question= Bluetooth audio results in poor sound quality.
	\| Answer=		\| Answer=
	Go into {{highlight\|bordered=yes~~\|[[Settings/System/Audio~~\|Settings -> System -> Audio]]}} and select '''Fixed''' and '''44.1''' on the settings.		Go into {{highlight\|bordered=yes\|Settings -> System -> Audio}} and select '''Fixed''' and '''44.1''' on the settings.
	}}		}}

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	{{Isengard updated}}		{{Isengard updated}}

	~~[[Category:Manual]]~~
	~~[[Category:FAQ\|Mac]]~~
	[[Category:Apple]]		[[Category:Apple]]
	~~[[Category:Troubleshooting]]~~

Karellen: Karellen moved page Mac FAQ to Archive:Mac FAQ without leaving a redirect: Outdated

2020-07-28T05:51:20Z

Karellen moved page Mac FAQ to Archive:Mac FAQ without leaving a redirect: Outdated

← Older revision	Revision as of 05:51, 28 July 2020
(No difference)

Karellen: Text replacement - "'''smartphone and tablet remote apps'''" to "smartphone and tablet remote apps"

2020-07-23T06:07:53Z

Text replacement - "'''smartphone and tablet remote apps'''" to "smartphone and tablet remote apps"

← Older revision		Revision as of 06:07, 23 July 2020
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	* Any '''Keyboard''' such as wired, wireless, bluetooth. This includes "keymotes" such as the Rii or Boxee Box remote.		* Any '''Keyboard''' such as wired, wireless, bluetooth. This includes "keymotes" such as the Rii or Boxee Box remote.
	* '''[[Web interface]]s''', including add-on interfaces.		* '''[[Web interface]]s''', including add-on interfaces.
	* Kodi ~~'''[[:Category:Smartphone and tablet remotes\|~~smartphone and tablet remote apps~~]]'''~~.		* Kodi smartphone and tablet remote apps.
	* Other IR remotes can be used with IR receivers such as the '''[[FLIRC]]'''.		* Other IR remotes can be used with IR receivers such as the '''[[FLIRC]]'''.
	}}		}}

Karellen at 02:44, 23 July 2020

2020-07-23T02:44:57Z

← Older revision		Revision as of 02:44, 23 July 2020
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	\| Question=SMB (Windows Sharing) isn't working when sharing files		\| Question=SMB (Windows Sharing) isn't working when sharing files
	\| Answer=		\| Answer=
	* See '''[[SMB/Mac]]''' for tips. Sometimes Apple changes things with SMB sharing and additional steps are needed.		Sometimes Apple changes things with SMB sharing and additional steps are needed.
	}}		}}

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	* '''Possible issue with auto-switching GPUs on some Macbook Pros-''' There seems to be an issue with some Macbook Pros that have auto-switching GPUs that cause Kodi to start up with only 16k colors and/or low resolution. Switching in and out of windowed mode seems to work as a temp workaround (press {{keypress\|\}} on a keyboard).		* '''Possible issue with auto-switching GPUs on some Macbook Pros-''' There seems to be an issue with some Macbook Pros that have auto-switching GPUs that cause Kodi to start up with only 16k colors and/or low resolution. Switching in and out of windowed mode seems to work as a temp workaround (press {{keypress\|\}} on a keyboard).
	* '''Crash when starting Kodi with external monitor-''' Kodi might crash when there is an external/second monitor connected (laptops only?) and not in mirroring mode. This will be fixed in the 12.3 bugfix release and has been fixed in [[Development_builds\|nightly builds]].		* '''Crash when starting Kodi with external monitor-''' Kodi might crash when there is an external/second monitor connected (laptops only?) and not in mirroring mode. This will be fixed in the 12.3 bugfix release and has been fixed in [[Development_builds\|nightly builds]].
	* '''SMB/SAMBA/Windows sharing sharing from Mac OS X 10.9-''' Not really an Kodi issue, but Kodi clients connecting to a Mac OS X 10.9 SMB/SAMBA/Windows-sharing file server might have compatibility issues again. [[SMBUp]] can be used as a workaround.		* '''SMB/SAMBA/Windows sharing sharing from Mac OS X 10.9-''' Not really an Kodi issue, but Kodi clients connecting to a Mac OS X 10.9 SMB/SAMBA/Windows-sharing file server might have compatibility issues again. SMBUp can be used as a workaround.
	* '''IR Apple remote is unresponsive-''' The "App Nap" feature in OS X 10.9 might cause lag and delays when using the white or silver Apple IR remote control. A temp work around would be to disable "App Nap" in OS X.		* '''IR Apple remote is unresponsive-''' The "App Nap" feature in OS X 10.9 might cause lag and delays when using the white or silver Apple IR remote control. A temp work around would be to disable "App Nap" in OS X.
	}}		}}

Karellen at 04:29, 20 July 2020

2020-07-20T04:29:18Z

← Older revision		Revision as of 04:29, 20 July 2020
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	\| Question= Audio issues and/or slow video playback		\| Question= Audio issues and/or slow video playback
	\| Answer=		\| Answer=
	{{See also\|Settings/System#Audio ~~output~~}}		{{See also\|Settings/System/Audio}}
	* If you hear sound only coming from the left side of speakers/headphones then you probably need to change your audio settings from 2.1 to 2.0.		* If you hear sound only coming from the left side of speakers/headphones then you probably need to change your audio settings from 2.1 to 2.0.
	* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback.		* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback.
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	* '''Stuttering video-''' Some users have had issues with stuttering video, possibly related to the AppNap feature.		* '''Stuttering video-''' Some users have had issues with stuttering video, possibly related to the AppNap feature.
	* '''Possible issue with auto-switching GPUs on some Macbook Pros-''' There seems to be an issue with some Macbook Pros that have auto-switching GPUs that cause Kodi to start up with only 16k colors and/or low resolution. Switching in and out of windowed mode seems to work as a temp workaround (press {{keypress\|\}} on a keyboard).		* '''Possible issue with auto-switching GPUs on some Macbook Pros-''' There seems to be an issue with some Macbook Pros that have auto-switching GPUs that cause Kodi to start up with only 16k colors and/or low resolution. Switching in and out of windowed mode seems to work as a temp workaround (press {{keypress\|\}} on a keyboard).
	* '''Crash when starting Kodi with external monitor-''' Kodi might crash when there is an external/second monitor connected (laptops only?) and not in mirroring mode. This will be fixed in the 12.3 bugfix release and has been fixed in [[nightly builds]].		* '''Crash when starting Kodi with external monitor-''' Kodi might crash when there is an external/second monitor connected (laptops only?) and not in mirroring mode. This will be fixed in the 12.3 bugfix release and has been fixed in [[Development_builds\|nightly builds]].
	* '''SMB/SAMBA/Windows sharing sharing from Mac OS X 10.9-''' Not really an Kodi issue, but Kodi clients connecting to a Mac OS X 10.9 SMB/SAMBA/Windows-sharing file server might have compatibility issues again. [[SMBUp]] can be used as a workaround.		* '''SMB/SAMBA/Windows sharing sharing from Mac OS X 10.9-''' Not really an Kodi issue, but Kodi clients connecting to a Mac OS X 10.9 SMB/SAMBA/Windows-sharing file server might have compatibility issues again. [[SMBUp]] can be used as a workaround.
	* '''IR Apple remote is unresponsive-''' The "App Nap" feature in OS X 10.9 might cause lag and delays when using the white or silver Apple IR remote control. A temp work around would be to disable "App Nap" in OS X.		* '''IR Apple remote is unresponsive-''' The "App Nap" feature in OS X 10.9 might cause lag and delays when using the white or silver Apple IR remote control. A temp work around would be to disable "App Nap" in OS X.

Karellen at 01:19, 18 July 2020

2020-07-18T01:19:51Z

← Older revision		Revision as of 01:19, 18 July 2020
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	:* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports.		:* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports.
	:* Select the correct audio output device for analog and passthrough.		:* Select the correct audio output device for analog and passthrough.
	~~{{#lst:Frodo issues\|Mac audio}}~~
	* Not actually an issue with Kodi: Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio.		* Not actually an issue with Kodi: Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio.
	}}		}}

Karellen at 03:33, 8 July 2020

2020-07-08T03:33:28Z

← Older revision		Revision as of 03:33, 8 July 2020
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	{\| width="100%"		{\| width="100%"
	{{FAQ\|1=~~requirements~~		{{FAQ\|1=Supported hardware
	\| BGcolor=		\| BGcolor=
	\| Question=~~Requirements~~		\| Question=Supported hardware
	\| Answer=		\| Answer=
	{{#lst:Supported hardware\|Mac OS X}}		{{#lst:Supported hardware\|Mac OS X}}
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	= Troubleshooting =		= Troubleshooting =
	{{see also\|Troubleshooting}}		{{see also\|Troubleshooting}}

	== General ==		== General ==
	{\| width="100%"		{\| width="100%"
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	\| Question= Gatekeeper prevents Kodi from installing ("Kodi" can’t be opened because it is from an unidentified developer)		\| Question= Gatekeeper prevents Kodi from installing ("Kodi" can’t be opened because it is from an unidentified developer)
	\| Answer=		\| Answer=
	{{main\|HOW-TO:~~Install Kodi for Mac~~#Gatekeeper}}		{{main\|HOW-TO:Install_Kodi_for_Mac_OS_X#Gatekeeper}}
	{{#lst:HOW-TO:~~Install Kodi for Mac~~\|Gatekeeper}}		{{#lst:HOW-TO:Install_Kodi_for_Mac_OS_X\|Gatekeeper}}
	}}		}}

Karellen at 03:29, 8 July 2020

2020-07-08T03:29:10Z

← Older revision		Revision as of 03:29, 8 July 2020
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	\| Question= How to install and/or update Kodi		\| Question= How to install and/or update Kodi
	\| Answer=		\| Answer=
	{{main\|HOW-TO:~~Install Kodi for OS X~~}}		{{main\|HOW-TO:Install_Kodi_for_Mac_OS_X}}
	* Simply download Kodi from http://kodi.tv/downloads/ and copy Kodi.app to your Applications folder to install Kodi		* Simply download Kodi from http://kodi.tv/downloads/ and copy Kodi.app to your Applications folder to install Kodi
	* Do the same to update Kodi. All your settings and files will be preserved as they are located in a different place in the [[Userdata]]. Be sure to make a backup of the [[Userdata]] when doing updates in case something goes wrong.		* Do the same to update Kodi. All your settings and files will be preserved as they are located in a different place in the [[Userdata]]. Be sure to make a backup of the [[Userdata]] when doing updates in case something goes wrong.

Karellen at 03:28, 8 July 2020

2020-07-08T03:28:23Z

← Older revision		Revision as of 03:28, 8 July 2020
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	* Simply download Kodi from http://kodi.tv/downloads/ and copy Kodi.app to your Applications folder to install Kodi		* Simply download Kodi from http://kodi.tv/downloads/ and copy Kodi.app to your Applications folder to install Kodi
	* Do the same to update Kodi. All your settings and files will be preserved as they are located in a different place in the [[Userdata]]. Be sure to make a backup of the [[Userdata]] when doing updates in case something goes wrong.		* Do the same to update Kodi. All your settings and files will be preserved as they are located in a different place in the [[Userdata]]. Be sure to make a backup of the [[Userdata]] when doing updates in case something goes wrong.
	* If you have OS X 10.8 or higher, you may need to bypass the Gatekeeper settings to install Kodi: See '''[[HOW-TO:~~Install Kodi for OS X~~#Gatekeeper\|Gatekeeper]]'''		* If you have OS X 10.8 or higher, you may need to bypass the Gatekeeper settings to install Kodi: See '''[[HOW-TO:Install_Kodi_for_Mac_OS_X#Gatekeeper\|Gatekeeper]]'''
	}}		}}

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	\| Answer=		\| Answer=
	* Kodi main menu > System > Lower submenu > System info. '''Note the build date.'''		* Kodi main menu > System > Lower submenu > System info. '''Note the build date.'''
	}}

	~~{{FAQ\|1=Tools~~
	~~\| BGcolor=~~
	~~\| Question= Programs and tools to help with Kodi~~
	~~\| Answer=~~
	* For a list of programs and tools to help with Kodi, such as renaming files, managing media, file sharing, and more, see '''[[Supplemental tools/Mac OS X]]'''
	}}		}}