Archive:IOS FAQ - Revision history

Karellen at 20:23, 11 December 2020

2020-12-11T20:23:58Z

← Older revision		Revision as of 20:23, 11 December 2020
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	{{~~atv2~~ farewell}}		{{notice\|v14.2 "Helix" will be the last version of Kodi to run on the '''Apple TV 2'''. For more information read the announcement '''[http://kodi.tv/farewell-to-future-appletv2-development/ here]'''.
			''Other iOS devices (iPhone, iPad, etc) will still be supported.''}}

Karellen: Text replacement - "{{Helix updated}}" to ""

2020-11-14T07:20:26Z

Text replacement - "{{Helix updated}}" to ""

← Older revision		Revision as of 07:20, 14 November 2020
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	: Due do a server issue, the Team Kodi Cydia repo is having problems. Jailbroken iOS users can still manually install Kodi v16. See '''[[HOW-TO:Install Kodi for iOS]]''' for more info.		: Due do a server issue, the Team Kodi Cydia repo is having problems. Jailbroken iOS users can still manually install Kodi v16. See '''[[HOW-TO:Install Kodi for iOS]]''' for more info.

	~~{{Helix updated}}~~
	{{DISPLAYTITLE:iOS FAQ}}		{{DISPLAYTITLE:iOS FAQ}}

	[[Category:Apple]]		[[Category:Apple]]

Karellen at 21:20, 29 August 2020

2020-08-29T21:20:49Z

← Older revision		Revision as of 21:20, 29 August 2020
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	\| Question= Thumbnails taking up too much space or are causing long loading times		\| Question= Thumbnails taking up too much space or are causing long loading times
	\| Answer=		\| Answer=
	~~{{See\|~~HOW-TO:Reduce disk space usage}}		HOW-TO:Reduce disk space usage
	}}		}}

Karellen at 05:43, 28 July 2020

2020-07-28T05:43:54Z

← Older revision		Revision as of 05:43, 28 July 2020
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	~~{{mininav\|[[IOS]]\|page=iOS FAQ}}~~
	{{atv2 farewell}}		{{atv2 farewell}}


	~~{{Kodi FAQ}}~~

	<section begin="intro" />'''F'''requently '''A'''sked '''Q'''uestions for iOS, including [[w:iDevices\|iDevices]] and [[w:Apple TV\|Apple TV]].<section end="intro" />		<section begin="intro" />'''F'''requently '''A'''sked '''Q'''uestions for iOS, including [[w:iDevices\|iDevices]] and [[w:Apple TV\|Apple TV]].<section end="intro" />
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	{{-}}		{{-}}
	== General FAQ (all devices) ==		== General FAQ (all devices) ==
	~~:{{big\|''See also: '''[[All platforms FAQ]]''' for FAQs that apply to all versions of Kodi.''}}~~

	{\| cellborder="0" cellpadding="5" cellspacing="0"		{\| cellborder="0" cellpadding="5" cellspacing="0"
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	\| Question= SSH		\| Question= SSH
	\| Answer=		\| Answer=
	* ~~[[SSH\|~~Secure Shell (SSH)]] is used to send remote commands to iOS devices. You might need this for some Kodi related tasks detailed on this page. For SSH access you can use [http://www.chiark.greenend.org.uk/~sgtatham/putty/ putty] or [http://www.bitvise.com/tunnelier.html Tunnelier] on Windows, Terminal.app in Mac OS X, or any standard terminal/shell in Linux.		* Secure Shell (SSH) is used to send remote commands to iOS devices. You might need this for some Kodi related tasks detailed on this page. For SSH access you can use [http://www.chiark.greenend.org.uk/~sgtatham/putty/ putty] or [http://www.bitvise.com/tunnelier.html Tunnelier] on Windows, Terminal.app in Mac OS X, or any standard terminal/shell in Linux.
	* To SSH into an iOS device open your SSH application and type in:		* To SSH into an iOS device open your SSH application and type in:
	:<pre>ssh mobile@DEVICE.IP.ADDRESS.HERE</pre>		:<pre>ssh mobile@DEVICE.IP.ADDRESS.HERE</pre>
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	\| Question= Accessing media		\| Question= Accessing media
	\| Answer=		\| Answer=
	~~:{{See also\|Adding videos to the library\|File sharing}}~~
	* Most users just connect to media that's being shared from a computer, HTPC, or NAS device on your local network. iPad and other iDevices can store files locally, and the iPad specifically can also use the Apple Camera Kit to use USB drive and SD cards.		* Most users just connect to media that's being shared from a computer, HTPC, or NAS device on your local network. iPad and other iDevices can store files locally, and the iPad specifically can also use the Apple Camera Kit to use USB drive and SD cards.
	}}		}}
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	\| Question= Touch screen controls		\| Question= Touch screen controls
	\| Answer=		\| Answer=
	~~:{{Main\|Touch controls}}~~
	* '''Context menu:''' Single-finger long tap or two-finger single tap the menu item.		* '''Context menu:''' Single-finger long tap or two-finger single tap the menu item.
	* '''Go Back:''' Two finger swipe left.		* '''Go Back:''' Two finger swipe left.
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	\| Answer=		\| Answer=
	* Direct '''touch screen''' input		* Direct '''touch screen''' input
	* '''[[Web interface]]''', including add-on interfaces		* '''Web interface''', including add-on interfaces
	* Kodi smartphone and tablet remote apps.		* Kodi smartphone and tablet remote apps.
	* Bluetooth keyboards can be used for navigation and playback, in addition to text entry.		* Bluetooth keyboards can be used for navigation and playback, in addition to text entry.
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	== Troubleshooting ==		== Troubleshooting ==
	~~{{see also\|Troubleshooting}}~~
	{\| cellborder="0" cellpadding="5" cellspacing="0" width="100%"		{\| cellborder="0" cellpadding="5" cellspacing="0" width="100%"
	Have you tried switching it off then on again?		Have you tried switching it off then on again?
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	* Settings or sources not stored and updates are failing? This can happen when the setting xml files are manipulated outside Kodi. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions.		* Settings or sources not stored and updates are failing? This can happen when the setting xml files are manipulated outside Kodi. Connect to your iPad/ATV2 as root using an ssh client and repair file permissions.

	* Run the following ~~[[#~~SSH~~\|SSH]]~~ command on the iOS device:		* Run the following SSH command on the iOS device:

	<pre>chown -R mobile:mobile /private/var/mobile/Library/Preferences/Kodi/</pre>		<pre>chown -R mobile:mobile /private/var/mobile/Library/Preferences/Kodi/</pre>
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	\| Question=Not enough space/memory		\| Question=Not enough space/memory
	\| Answer= <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. -->		\| Answer= <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. -->
	* Have you run out of space on your ATV2? Check with (via ~~[[#~~SSH~~\|SSH]]~~) the <code>df -k</code> command. If any /dev/disk* filesystems are at 100%, use <code>du -h /</code> to see what's taking up space. or to show which files are, for example, bigger then 9 Mb do <code>find / -size +9000b</code>		* Have you run out of space on your ATV2? Check with (via SSH) the <code>df -k</code> command. If any /dev/disk* filesystems are at 100%, use <code>du -h /</code> to see what's taking up space. or to show which files are, for example, bigger then 9 Mb do <code>find / -size +9000b</code>
	* First places to check are:		* First places to check are:
	{{note\|you can clear out the files in these folders, but don't delete the folders themselves}}		{{note\|you can clear out the files in these folders, but don't delete the folders themselves}}
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	** {{highlight\|/private/var/mobile/Library/Caches/AppleTV/Video/Other}}		** {{highlight\|/private/var/mobile/Library/Caches/AppleTV/Video/Other}}
	** {{highlight\|/private/var/cache/apt/archives/}}		** {{highlight\|/private/var/cache/apt/archives/}}
	* See also [[#Thumbnails]] for saving space with smaller thumbs or moving them to a network location.
	}}		}}

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	\| Question= Audio issues and/or slow video playback		\| Question= Audio issues and/or slow video playback
	\| Answer=		\| Answer=
	~~{{See also\|Settings/System#Audio output}}~~
	* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback.		* Make sure that your audio settings are correct. Wrong audio settings will have severely negative effects on video playback.
	:* Check to see if your speaker setup is really correct		:* Check to see if your speaker setup is really correct
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	* Disable playback sync completely, Kodi -> Settings -> Video -> Playback -> turn off "Sync playback to display"		* Disable playback sync completely, Kodi -> Settings -> Video -> Playback -> turn off "Sync playback to display"
	* If you are having buffering issues using a Time Capsule on WiFi, try [[forumpost s:959135\|this]].		* If you are having buffering issues using a Time Capsule on WiFi, try [[forumpost s:959135\|this]].
	** See also ~~[[#~~Thumbnails]] for speeding up the GUI when it's loading large/lots of thumbnails.		** See also Thumbnails for speeding up the GUI when it's loading large/lots of thumbnails.
	* Make sure the video isn't interlaced.		* Make sure the video isn't interlaced.
	* If the video is in HD, make sure it is using the h.264 codec (up to High Profile. Hi10P will not work, MediaInfo can help).		* If the video is in HD, make sure it is using the h.264 codec (up to High Profile. Hi10P will not work, MediaInfo can help).
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	\| Answer=		\| Answer=
	;General		;General
	* Check your ~~[[#Logs\|~~logs]] for clues.		* Check your logs for clues.
	* Have you [[#repair_settings\|tried to repair permissions on Kodi's settings]]?		* Have you [[#repair_settings\|tried to repair permissions on Kodi's settings]]?
	* Are you using a feature rich skin? Check to see if you're running [http://forum.kodi.tv/showpost.php?p=883003&postcount=86 out of memory].		* Are you using a feature rich skin? Check to see if you're running [http://forum.kodi.tv/showpost.php?p=883003&postcount=86 out of memory].
	* Does your kodi.log have any SQL errors ("database disk image is malformed")? Remove your databases and reboot: (via ~~[[#~~SSH~~\|SSH]]~~) <code>rm -f /private/var/mobile/Library/Preferences/Kodi/userdata/Database/*db</code> . {{highlight\|color=orange\|'''Warning:''' This will reset your video and music libraries}}.		* Does your kodi.log have any SQL errors ("database disk image is malformed")? Remove your databases and reboot: (via SSH) <code>rm -f /private/var/mobile/Library/Preferences/Kodi/userdata/Database/*db</code> . {{highlight\|color=orange\|'''Warning:''' This will reset your video and music libraries}}.
	* Try turning off thumbnail generation (does not affect thumbnails from a library scan), Kodi > Settings > Video > File and deselect 'generate thumbnails'.		* Try turning off thumbnail generation (does not affect thumbnails from a library scan), Kodi > Settings > Video > File and deselect 'generate thumbnails'.
	* Are you using AFP file sharing? If you're seeing LIBAFPCLIENT errors in your logs you may want to switch to a different protocol. AFP is generally stable but [http://forum.kodi.tv/showthread.php?t=109723&page=21 development] is orphaned at the moment.		* Are you using AFP file sharing? If you're seeing LIBAFPCLIENT errors in your logs you may want to switch to a different protocol. AFP is generally stable but [http://forum.kodi.tv/showthread.php?t=109723&page=21 development] is orphaned at the moment.
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	{{DISPLAYTITLE:iOS FAQ}}		{{DISPLAYTITLE:iOS FAQ}}

	~~[[Category:Manual]]~~
	~~[[Category:FAQ\|IOS]]~~
	[[Category:Apple]]		[[Category:Apple]]
	~~[[Category:Troubleshooting]]~~

Karellen: Karellen moved page IOS FAQ to Archive:IOS FAQ without leaving a redirect: Outdated

2020-07-28T05:39:05Z

Karellen moved page IOS FAQ to Archive:IOS FAQ without leaving a redirect: Outdated

← Older revision	Revision as of 05:39, 28 July 2020
(No difference)

Karellen: Text replacement - "'''smartphone and tablet remote apps'''" to "smartphone and tablet remote apps"

2020-07-23T06:08:07Z

Text replacement - "'''smartphone and tablet remote apps'''" to "smartphone and tablet remote apps"

← Older revision		Revision as of 06:08, 23 July 2020
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	* Direct '''touch screen''' input		* Direct '''touch screen''' input
	* '''[[Web interface]]''', including add-on interfaces		* '''[[Web interface]]''', including add-on interfaces
	* Kodi ~~'''[[:Category:Smartphone and tablet remotes\|~~smartphone and tablet remote apps~~]]'''~~.		* Kodi smartphone and tablet remote apps.
	* Bluetooth keyboards can be used for navigation and playback, in addition to text entry.		* Bluetooth keyboards can be used for navigation and playback, in addition to text entry.
	* Headphone remote control of Apple headphones or on bluetooth headphones can control play/pause and next/previous item (playlist or auto play next).		* Headphone remote control of Apple headphones or on bluetooth headphones can control play/pause and next/previous item (playlist or auto play next).

Karellen at 02:24, 23 July 2020

2020-07-23T02:24:11Z

← Older revision		Revision as of 02:24, 23 July 2020
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	** See also [[#Thumbnails]] for speeding up the GUI when it's loading large/lots of thumbnails.		** See also [[#Thumbnails]] for speeding up the GUI when it's loading large/lots of thumbnails.
	* Make sure the video isn't interlaced.		* Make sure the video isn't interlaced.
	* If the video is in HD, make sure it is using the h.264 codec (up to High Profile. Hi10P will not work, [[MediaInfo]] can help).		* If the video is in HD, make sure it is using the h.264 codec (up to High Profile. Hi10P will not work, MediaInfo can help).
	;ATV2 <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. -->		;ATV2 <!-- Please keep some of the troubleshooting ATV2 stuff for a while. We might even spit it off onto a legacy ATV2 page. -->
	* Use a wired network connection (if possible, even if just for testing to rule out wireless network issues).		* Use a wired network connection (if possible, even if just for testing to rule out wireless network issues).

Karellen at 01:20, 18 July 2020

2020-07-18T01:20:54Z

← Older revision		Revision as of 01:20, 18 July 2020
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	:* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports.		:* If passthrough: make sure you '''only''' enable the audio codecs your receiver supports.
	:* Select the correct audio output device for analog and passthrough.		:* Select the correct audio output device for analog and passthrough.
	~~{{#lst:Frodo issues\|Mac audio}}~~
	* Not actually an issue with Kodi: Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio.		* Not actually an issue with Kodi: Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio.
	}}		}}

Karellen at 06:10, 12 July 2020

2020-07-12T06:10:40Z

← Older revision		Revision as of 06:10, 12 July 2020
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	\| Question= Userdata folder and logs		\| Question= Userdata folder and logs
	\| Answer=		\| Answer=
	:{{see also\|HOW-TO:~~Submit a proper bug report~~\|Log file/Easy}}		:{{see also\|HOW-TO:Submit_a_bug_report\|Log file/Easy}}

	* [[Userdata]]: {{highlight\|/var/mobile/Library/Preferences/Kodi/userdata/}}		* [[Userdata]]: {{highlight\|/var/mobile/Library/Preferences/Kodi/userdata/}}

Karellen at 08:35, 19 June 2020

2020-06-19T08:35:54Z

← Older revision		Revision as of 08:35, 19 June 2020
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	[[Category:Manual]]		[[Category:Manual]]
	[[Category:FAQ\|IOS]]		[[Category:FAQ\|IOS]]
	[[Category:IOS\|*]]		[[Category:Apple]]
	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]