Archive:Common issues - Revision history

Karellen at 05:46, 28 August 2020

2020-08-28T05:46:52Z

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	~~{{mininav\| [[Troubleshooting]] {{l2\| [[FAQs]] }} }}~~

	{{warning\|This page is no longer maintained. It mainly served as a quick "cheat sheet" of common issues that are asked about, but it was never a full list of known issues. Please see the '''[[bug tracker]]''' for a full list of formal bug reports.
			{{warning\|This page is no longer maintained. It mainly served as a quick "cheat sheet" of common issues that are asked about, but it was never a full list of known issues. Please see the '''bug tracker''' for a full list of formal bug reports.

	If someone wishes to maintain this page, please feel free to do so. Check the page history for examples of how it used to be set up.}}		If someone wishes to maintain this page, please feel free to do so. Check the page history for examples of how it used to be set up.}}

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2020-08-28T05:46:32Z

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Ned Scott at 09:20, 12 March 2016

2016-03-12T09:20:23Z

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	{{warning\|This page is no longer maintained. It mainly served as a quick "cheat sheet" of common issues that are asked about, but it was never a full of known issues. Please see the '''[[bug tracker]]''' for a full list of formal bug reports.}}		{{warning\|This page is no longer maintained. It mainly served as a quick "cheat sheet" of common issues that are asked about, but it was never a full list of known issues. Please see the '''[[bug tracker]]''' for a full list of formal bug reports.

			If someone wishes to maintain this page, please feel free to do so. Check the page history for examples of how it used to be set up.}}

Ned Scott: Replaced content with "{{mininav| Troubleshooting {{l2| FAQs }} }} {{warning|This page is no longer maintained. It mainly served as a quick "cheat sheet" of common issues that are asked..."

2016-03-12T09:19:46Z

Replaced content with "{{mininav| Troubleshooting {{l2| FAQs }} }} {{warning|This page is no longer maintained. It mainly served as a quick "cheat sheet" of common issues that are asked..."

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	{{mininav\| [[Troubleshooting]] {{l2\| [[FAQs]] }} }}		{{mininav\| [[Troubleshooting]] {{l2\| [[FAQs]] }} }}
	Kodi releases are brought to a stable point where most users should not have issues. However, due to Kodi's large, complex, and multi-platform nature, it is nearly impossible to release a totally bug-free version. As such, these are some of the more common issues that are known about in Kodi.

	{{~~note~~\|This is ~~not an exhaustive list of bugs/issues, but~~ a ~~simple summary~~ of ~~the more~~ common issues that ~~users might be facing. The purpose of this page is to let users know that Team Kodi is aware of these issues and (in most cases) is working on fixing them.}}~~		{{warning\|This page is no longer maintained. It mainly served as a quick "cheat sheet" of common issues that are asked about, but it was never a full of known issues. Please see the '''[[bug tracker]]''' for a full list of formal bug reports.}}

	~~For a more complete list of possible bugs/issues see the '''[[bug tracker\|Kodi Trac bug tracker]]'''. For reporting bugs see '''[[HOW-TO:Submit a bug report]]'''.~~

	~~== General ==~~
	* v15 - Seeking in a video while the chapters/bookmark window is open can lead to a hang, requiring Kodi to be force quit/restarted. {{editor note\|might be fixed? need confirmation}}
	* v15 - For some users audio will take a moment (normally less than a second, but ~~sometimes more) to resume when video is unpaused.~~
	* When using UPnP library sharing between Kodi instances:
	** The watched/resume status for TV shows/episodes doesn't update on the "client" Kodi instance until Kodi is restarted.
	** If you have a TV show that has watched episodes and unwatched episodes, the entire TV show will be hidden if "hide watched" is turned on.
	* Mplayer style [[EDL]]s (.edl) don't work well when stepping back or forward in v13. [http://trac.kodi.tv/ticket/15207]
	* {{s\|v15 - Fast forwarding and rewinding is messed up. Depending on your platform, it ~~may or may not be an issue, but there is~~ a ~~general problem with FF/RW not being accurate (speed wise) and visually jumping erratically.}} '''Fixed in v15.1'''~~
	* {{s\|v15 - Game controller issues - there seems to be odd behavior like up/down both turns volume down, and left/right turns volume up.}} '''Fixed in v15.2'''
	* {{s\|v15 - HDHomeRun network tuners can't connect to Kodi over UPnP due to a URL error. HTTP URLs can be used as a work around. See '''[http://forum.kodi.tv/showthread.php?tid=232942&pid=2061316#pid2061316 here]''' and '''[http://forum.kodi.tv/showthread.php?tid=233004&pid=2060838#pid2060838 here]''' for more info.}} '''Fixed in v15.2'''

	~~;Non-Kodi issues~~
	* AirPlay Mirroring and any AirPlay function that involves DRM is not supported

	~~== Android ==~~
	* v15 - Android devices with Amlogic processors might have issues ~~for various reasons (not all completely related)~~. Please see '''[[~~Android FAQ#no video~~]]''' for ~~details and workarounds.~~
	* Some Sony tablets and/or phone touch screens don't function in Kodi. (We think it's Sony's fault. Some kind of non-standard touch screen driver nonsense.)
	* The CTRL modifier for [[keymaps]] currently doesn't work. Other modifier keys do still work.
	* Initial Android support is targeted at inexpensive Android powered set-top boxes. As such, support for mobile devices is still being developed, but will improve with time.

	~~== Linux general ==~~
	* v15 - On some GPUs there are strange graphical errors on the on-screen-display controls (on screen buttons for playback, stop, ff/rw, subtitles, etc). A temp workaround might be to go into Kodi's video settings and for vsync select "let driver decide".
	* Ubuntu might "steal" media keys (play, fastforward, rewind, volume, etc) before Kodi receives them. A temp work around is to un-set these keys in Ubuntu's keyboard shortcut settings.

	~~=== Kodibuntu specific ===~~
	*

	~~== Mac OS X/iOS ==~~
	~~<section begin="Mac audio" />* Gapless playback for music isn't working.<section end="Mac audio" />~~

	~~;Non-Kodi issues~~
	* Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio.
	~~=== Mac specific ===~~
	* {{s\|v15 - There seems to be a ~~strange bug when "unnamed" USB drives are connected and Kodi v15.0 tries to access them, causing Kodi to crash.}} '''Fixed in v15.1'''~~
	* Controller support seems to be missing since v14. A replacement input system that will also work on OS X is planned for the future, but there is no current ETA.
	* There seem to be some audio sync issues when refresh rate is changed to 24hz.
	* No retina support yet.
	* Some tools/applications which adjust screen brightness may lead to low framerates (5fps framerate limiting) in Kodi. The most common ones should be exempt from this and not cause any issue, but there may be others. Please report any tools/applications that still have this issue to the Kodi support forums so that we can add them to the exempt list~~. (basically all tools which use a transparent fullscreen overlay)~~

	~~=== iOS specific ===~~
	* {{s\|v15 - The native iOS keyboard might not show up when using Kodi on iOS 5.x.}} '''Fixed in v15.1'''
	* {{s\|v15 - There's an issue that is preventing Kodi v15 from running on jailbroken iOS 5.x devices.}} '''Fixed in v15.1'''
	* Retina support for iPad is currently GUI only. Video resolution currently maxes out at 1024 x 768. Retina is fully supported for iPhones and iPod touches.

	~~== Raspberry Pi ==~~
	~~<section begin="Raspberry Pi" />~~
	* None currently with {{current version}}<section end="Raspberry Pi" />

	~~== Windows ==~~
	* Rewinding videos (excluding [[skip steps]]) with hardware video decoding enabled (default) does not function correctly.
	* AirPlay videos recorded with iPhones/iPads might not rotate correctly when using hardware video decoding [http://forum.kodi.tv/showthread.php?tid=149006]
	* Windows screensaver and power saving mode kicks in when Kodi is not focused (independent of ~~whether Kodi is playing a video or not)~~
	* {{s\|Webserver (also used for smartphone/tablet remotes) seems to be causing crashes.}} '''Fixed in v14.2'''
	* {{s\|Kodi v15.0 and v15.1 won't open if Windows doesn't have an active network device. This is different than having no network connection. For example, Kodi should still work if you have an installed wifi, bluetooth, ethernet, or other network device, even if they are not currently connected, so long as they are not "disabled" in Windows.}} '''Fixed in v15.2''' (to be released soon)
	* Some Windows installs (especially Windows 10) seem to be reserving port 80 for Skype usage, which prevents Kodi's internal web server from starting up. Kodi should default to using port "8080" on new installs, but existing installs might need to manually change the port in the '''[[web server\|web server settings]]''' to use 8080.

	~~== Notes ==~~
	~~<references />~~

	~~{{Isengard updated~~}}

Ned Scott: /* Windows */

2015-09-15T17:44:31Z

Windows

← Older revision		Revision as of 17:44, 15 September 2015
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	== Windows ==		== Windows ==
			* Rewinding videos (excluding [[skip steps]]) with hardware video decoding enabled (default) does not function correctly.
	* AirPlay videos recorded with iPhones/iPads might not rotate correctly when using hardware video decoding [http://forum.kodi.tv/showthread.php?tid=149006]		* AirPlay videos recorded with iPhones/iPads might not rotate correctly when using hardware video decoding [http://forum.kodi.tv/showthread.php?tid=149006]
	* Windows screensaver and power saving mode kicks in when Kodi is not focused (independent of whether Kodi is playing a video or not)		* Windows screensaver and power saving mode kicks in when Kodi is not focused (independent of whether Kodi is playing a video or not)

Ned Scott: /* General */

2015-08-31T15:07:04Z

General

← Older revision		Revision as of 15:07, 31 August 2015
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	== General ==		== General ==
	* {{s\|v15 - Game controller issues - there seems to be odd behavior like up/down both turns volume down, and left/right turns volume up.}} '''Fixed in v15.2'''		* v15 - Seeking in a video while the chapters/bookmark window is open can lead to a hang, requiring Kodi to be force quit/restarted. {{editor note\|might be fixed? need confirmation}}
	* v15 - HDHomeRun network tuners can't connect to Kodi over UPnP due to a URL error. HTTP URLs can be used as a work around. See '''[http://forum.kodi.tv/showthread.php?tid=232942&pid=2061316#pid2061316 here]''' and '''[http://forum.kodi.tv/showthread.php?tid=233004&pid=2060838#pid2060838 here]''' for more info.
	* v15 - Seeking in a video while the chapters/bookmark window is open can lead to a hang, requiring Kodi to be force quit/restarted.
	* {{s\|~~v15 - Fast forwarding and rewinding is messed up. Depending on your platform, it may or may not~~ be ~~an issue, but there is a general problem with FF/RW not being accurate (speed wise) and visually jumping erratically.~~}} ~~'''Fixed in v15.1'''~~
	* v15 - For some users audio will take a moment (normally less than a second, but sometimes more) to resume when video is unpaused.		* v15 - For some users audio will take a moment (normally less than a second, but sometimes more) to resume when video is unpaused.
	* When using UPnP library sharing between Kodi instances:		* When using UPnP library sharing between Kodi instances:
Line 16:		Line 13:
	** If you have a TV show that has watched episodes and unwatched episodes, the entire TV show will be hidden if "hide watched" is turned on.		** If you have a TV show that has watched episodes and unwatched episodes, the entire TV show will be hidden if "hide watched" is turned on.
	* Mplayer style [[EDL]]s (.edl) don't work well when stepping back or forward in v13. [http://trac.kodi.tv/ticket/15207]		* Mplayer style [[EDL]]s (.edl) don't work well when stepping back or forward in v13. [http://trac.kodi.tv/ticket/15207]
			* {{s\|v15 - Fast forwarding and rewinding is messed up. Depending on your platform, it may or may not be an issue, but there is a general problem with FF/RW not being accurate (speed wise) and visually jumping erratically.}} '''Fixed in v15.1'''
			* {{s\|v15 - Game controller issues - there seems to be odd behavior like up/down both turns volume down, and left/right turns volume up.}} '''Fixed in v15.2'''
			* {{s\|v15 - HDHomeRun network tuners can't connect to Kodi over UPnP due to a URL error. HTTP URLs can be used as a work around. See '''[http://forum.kodi.tv/showthread.php?tid=232942&pid=2061316#pid2061316 here]''' and '''[http://forum.kodi.tv/showthread.php?tid=233004&pid=2060838#pid2060838 here]''' for more info.}} '''Fixed in v15.2'''

	;Non-Kodi issues		;Non-Kodi issues

Ned Scott: /* General */

2015-08-18T06:43:17Z

General

← Older revision		Revision as of 06:43, 18 August 2015
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	== General ==		== General ==
	* v15 - there seems to be odd behavior like up/down both turns volume down, and left/right turns volume up. ~~No current work around, but people are looking into this.~~		* {{s\|v15 - Game controller issues - there seems to be odd behavior like up/down both turns volume down, and left/right turns volume up.}} '''Fixed in v15.2'''
	* v15 - Clearing the in-progress mark/status of a video by toggling watched/unwatched is broken again. A temp work around is to resume the video from the beginning and stop it again to clear the in-progress mark.
	* v15 - HDHomeRun network tuners can't connect to Kodi over UPnP due to a URL error. HTTP URLs can be used as a work around. See '''[http://forum.kodi.tv/showthread.php?tid=232942&pid=2061316#pid2061316 here]''' and '''[http://forum.kodi.tv/showthread.php?tid=233004&pid=2060838#pid2060838 here]''' for more info.		* v15 - HDHomeRun network tuners can't connect to Kodi over UPnP due to a URL error. HTTP URLs can be used as a work around. See '''[http://forum.kodi.tv/showthread.php?tid=232942&pid=2061316#pid2061316 here]''' and '''[http://forum.kodi.tv/showthread.php?tid=233004&pid=2060838#pid2060838 here]''' for more info.
	* v15 - Seeking in a video while the chapters/bookmark window is open can lead to a hang, requiring Kodi to be force quit/restarted.		* v15 - Seeking in a video while the chapters/bookmark window is open can lead to a hang, requiring Kodi to be force quit/restarted.
	* v15 - Fast forwarding and rewinding is messed up. Depending on your platform, it may or may not be an issue, but there is a general problem with FF/RW not being accurate (speed wise) and visually jumping erratically. ~~This should be fixed for the upcoming v15.1 bugfix release, and can be tested~~ '''~~[http://forum~~.~~kodi.tv/showthread.php?tid=233293 here]~~'''.		* {{s\|v15 - Fast forwarding and rewinding is messed up. Depending on your platform, it may or may not be an issue, but there is a general problem with FF/RW not being accurate (speed wise) and visually jumping erratically.}} '''Fixed in v15.1'''
	* v15 - For some users audio will take a moment (normally less than a second, but sometimes more) to resume when video is unpaused.		* v15 - For some users audio will take a moment (normally less than a second, but sometimes more) to resume when video is unpaused.
	* When using UPnP library sharing between Kodi instances:		* When using UPnP library sharing between Kodi instances:

Ned Scott: /* Mac specific */

2015-08-18T06:41:36Z

Mac specific

← Older revision		Revision as of 06:41, 18 August 2015
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	* Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio.		* Apple does not provide support for HD-audio passthrough in their audio API, CoreAudio.
	=== Mac specific ===		=== Mac specific ===
	* v15 - There seems to be a strange bug when "unnamed" USB drives are connected and Kodi v15.0 tries to access them, causing Kodi to crash. ~~A fix has been found for the upcoming v15.1 bugfix release and can be tested~~ '''~~[http://forum~~.~~kodi.tv/showthread.php?tid=233293 here]~~'''.		* {{s\|v15 - There seems to be a strange bug when "unnamed" USB drives are connected and Kodi v15.0 tries to access them, causing Kodi to crash.}} '''Fixed in v15.1'''
	* Controller support seems to be missing since v14.		* Controller support seems to be missing since v14. A replacement input system that will also work on OS X is planned for the future, but there is no current ETA.
	* There seem to be some audio sync issues when refresh rate is changed to 24hz.		* There seem to be some audio sync issues when refresh rate is changed to 24hz.
	* No retina support yet.		* No retina support yet.

Ned Scott: /* iOS specific */

2015-08-18T06:40:29Z

iOS specific

← Older revision		Revision as of 06:40, 18 August 2015
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	=== iOS specific ===		=== iOS specific ===
	* v15 - The native iOS keyboard might not show up when using Kodi on iOS 5.x. ~~A fix will be included~~ in ~~the upcoming~~ v15.1 ~~bugfix release.~~		* {{s\|v15 - The native iOS keyboard might not show up when using Kodi on iOS 5.x.}} '''Fixed in v15.1'''
	* v15 - There's an issue that is preventing Kodi v15 from running on jailbroken iOS 5.x devices. ~~A fix has been submitted for Kodi v15.1 and can be tested with the v15.1 pre-release build:~~ '''~~[http://forum~~.~~kodi.tv/showthread.php?tid=233293 here]~~'''		* {{s\|v15 - There's an issue that is preventing Kodi v15 from running on jailbroken iOS 5.x devices.}} '''Fixed in v15.1'''
	* Retina support for iPad is currently GUI only. Video resolution currently maxes out at 1024 x 768. Retina is fully supported for iPhones and iPod touches.		* Retina support for iPad is currently GUI only. Video resolution currently maxes out at 1024 x 768. Retina is fully supported for iPhones and iPod touches.

Ned Scott: /* Windows */

2015-08-18T06:39:40Z

Windows

← Older revision		Revision as of 06:39, 18 August 2015
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	* Windows screensaver and power saving mode kicks in when Kodi is not focused (independent of whether Kodi is playing a video or not)		* Windows screensaver and power saving mode kicks in when Kodi is not focused (independent of whether Kodi is playing a video or not)
	* {{s\|Webserver (also used for smartphone/tablet remotes) seems to be causing crashes.}} '''Fixed in v14.2'''		* {{s\|Webserver (also used for smartphone/tablet remotes) seems to be causing crashes.}} '''Fixed in v14.2'''
			* {{s\|Kodi v15.0 and v15.1 won't open if Windows doesn't have an active network device. This is different than having no network connection. For example, Kodi should still work if you have an installed wifi, bluetooth, ethernet, or other network device, even if they are not currently connected, so long as they are not "disabled" in Windows.}} '''Fixed in v15.2''' (to be released soon)
			* Some Windows installs (especially Windows 10) seem to be reserving port 80 for Skype usage, which prevents Kodi's internal web server from starting up. Kodi should default to using port "8080" on new installs, but existing installs might need to manually change the port in the '''[[web server\|web server settings]]''' to use 8080.

	== Notes ==		== Notes ==